Nicole Chronister
Altamonte Springs,FL
Summary
Highly motivated Organized Shift Lead with experience in multiple restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
7
7
years of professional experience
Work History
Cocktail Waitress
Bar Louie
Winter Park, FL
06.2022 - 08.2022
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Assisted with bartending duties during high-volume shifts.
Server Shift Leader
First Watch Daytime Cafe
Winter Park, FL
12.2020 - 08.2022
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Fine Dining Server
Melting Pot
Orlando, FL
07.2021 - 01.2022
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Rolled silverware, set up tables and polished glassware and silverware.
Assistant Event Coordinator
Crystal Denitson
Orlando, FL
01.2021 - 07.2021
- Assist with scheduling vendors
- Confirming venue space
- Setup on-site
- Produced proposals
- Worked with clients directly day of event
- Finalized invoices
Real Estate Agent Assistant
Orlando City Living
Orlando, FL
04.2020 - 11.2020
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Developed and deployed marketing collateral to promote properties and drive sales.
Server Shift Leader
Buffalo Wild Wings
Casselberry, FL
11.2018 - 03.2020
- Ensured guest satisfaction, installed positive work moral for our team, set and served large gatherings (50-100 guest).
- Created an exciting experience by staying organized and anticipating guest needs before requested.
VIP Bottle Service Waitress
Celine
Orlando, FL
06.2018 - 02.2019
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Processed orders and facilitated customer payments using POS system.
- Created personal relationships with guest, presented bottles with enthusiasm.
Cashier
Tijuana Flats
Casselberry, FL
09.2016 - 06.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Lake Howell High School
Winter Park, FL05.2018
Skills
- Customer Service
- Restaurant Operation
- Bar Terminology
- Phone Inquiries
- Communication
- Leadership
- Team Building
- Microsoft Specialist
- Flexibility
- Adaptability
Vision
Forever striving to share positivity and connect with community, always taking the time to give others hope, to uplift friends, family, strangers to find solutions to make the world a better place one impact at a time. Kindness isn't given to us at birth, less fortunate sometimes never experience although kindness is free, an enlightened community is a richness money can't buy. Investing in others and the best version of myself has a high return rate of possibly changing a life or many lives as I continue my journey!
Timeline
Cocktail Waitress
Bar Louie
06.2022 - 08.2022
Fine Dining Server
Melting Pot
07.2021 - 01.2022
Assistant Event Coordinator
Crystal Denitson
01.2021 - 07.2021
Server Shift Leader
First Watch Daytime Cafe
12.2020 - 08.2022
Real Estate Agent Assistant
Orlando City Living
04.2020 - 11.2020
Server Shift Leader
Buffalo Wild Wings
11.2018 - 03.2020
VIP Bottle Service Waitress
Celine
06.2018 - 02.2019
Cashier
Tijuana Flats
09.2016 - 06.2018
High School Diploma -
Lake Howell High School