Nicole Clark
Honolulu,HI
Summary
WIth over a decade of experience in hospitality offering upbeat, friendly and attentive customer service specializing in bartending and serving. Familiar with a variety of spirits, cocktails, beer, and wine. Ability to perform in a busy environment and under pressure. Reliable team player who finds importance in customer relations and quality of service.
Overview
8
8
years of professional experience
Work History
Bartender
Bacchus Waikiki
03.2021 - Current
- Serving a wide variety of spirits, beer and creating cocktails in a high volume nightlife bar.
- Perform as manager on duty responsible for opening and closing, restocking, inventory, cash drawers and drops, payouts.
- Enhanced bar loyalty with friendly service and knowledge that increased repeat business.
- Assist GM in planning and executing large events, parties, and local community gatherings.
Bartender
Doraku Sushi
02.2017 - Current
- Performed opening and closing duties, ending shift sales reports, preparing cash drawers, and taking inventory.
- Served food and alcoholic beverages in high-volume establishment during special events and busy nights.
- Engaged guests with friendly conversation, built bar loyalty, and encouraged repeat business.
- Developed knowledge of world whiskeys and food pairings.
Server
Alohilani
01.2018 - 12.2018
- Assisted with the opening of a new and high-end resort pool deck bar. Served drinks and food for busy lounge area and private rental cabanas.
- Maintained a fun and relaxing environment for customers. Upheld excellent customer service for guests, large party buy outs, catering events, bottle service, and high-end clientele.
- Responsible for authorization of room service transactions, filing daily transaction records for hotel accounting and maintaining daily cash drops.
Education
Bachelor of Arts - Sociology
University of Hawaii At Manoa
Honolulu, HI2021
Skills
- Strong multitasking
- Customer Service and relations
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender
Bacchus Waikiki
03.2021 - Current
Server
Alohilani
01.2018 - 12.2018
Bartender
Doraku Sushi
02.2017 - Current
Bachelor of Arts - Sociology
University of Hawaii At Manoa
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