Nicole Clouatre Normand
Kenner,LA
Summary
Executive assistant supporting senior leaders with scheduling, travel logistics, and meeting coordination. Manage executive communications, prepare reports and presentations, and track expenses for budget monitoring. Improve workflow through reliable follow-up, discretion, and cross-team collaboration.
Overview
26
26
years of professional experience
Work History
Executive Assistant
Ochsner Medical Center
New Orleans, LA
05.2025 - Current
- Coordinated executive schedules, prioritizing tasks to optimize time management and streamline operations.
- Manage travel arrangements and itineraries, ensuring seamless logistics for executive travel.
- Prepare and organize high-level meetings by drafting agendas, taking minutes, and following up on action items.
- Serve as a primary point of contact for communications, directing inquiries to appropriate personnel.
- Oversaw preparation of reports, presentations, and correspondence, ensuring accuracy and compliance with established standards.
- Maintain confidentiality of sensitive information and exercise discretion in executive matters.
- Assist in planning and executing special projects and events in collaboration with cross-functional teams.
- Support financial management tasks, including processing expense reports and monitoring budget allocations.
- Cultivated relationships with stakeholders to improve communication and collaboration across departments.
Administrative Assistant
Leidos
New Orleans, LA
10.2022 - 12.2024
- Provided comprehensive administrative support to the Entergy Account Executive and 13 Leadership Team members, including travel arrangements, expense report management, and supply ordering.
- Coordinated internal and external communications as primary contact for equipment logistics and calendar management, ensuring clear distribution of information.
- Organized office events and meetings, managing logistics including conference room bookings and catering to enhance team engagement and collaboration.
- Streamlined onboarding and offboarding processes for new hires and departing employees, maintaining accurate Excel records to support transition efficiency.
Owner & Designer
Nicole's Nick Knacks Personalized Paper Products
Kenner, LA
04.2007 - Current
- Designed and created personalized products using advanced computer software to meet customer preferences.
- Managed strategic planning, operations, merchandising, and marketing to achieve seamless business operations.
- Fostered strong customer relationships to improve client satisfaction and retention.
Assistant to Councilwoman at Large, Kristi K. McKinney
City of Kenner
Kenner, LA
07.2018 - 10.2022
- Drafted official correspondence and maintained the Councilmember's calendar, ensuring timely and effective management of appointments and engagements.
- Provided administrative support and liaised between Councilmember, Council staff, constituents, and public to enhance communication and efficiency.
- Coordinated with agencies to resolve constituent concerns and complaints, strengthening community relations and service delivery.
- Attended biweekly City Council meetings, prepared agendas, researched meeting data, and documented notes to facilitate informed decision-making.
Accounts Payable Assistant
Meitec
Metairie, LA
01.2014 - 10.2017
- Executed daily invoice processing, ensuring accurate and timely payments to vendors.
- Processed vendor invoices for Meitec finance team using ERP systems.
- Reconciled supplier statements and resolved payment discrepancies.
- Verified purchase orders against invoices and supporting documentation.
- Organized and maintained filing system, classifying documents for efficient retrieval.
Office Manager
Latter & Blum Property Management, Inc.
New Orleans, LA
01.2001 - 01.2006
- Streamlined office operations by implementing efficient procedures and a new data entry system for property listings, enhancing data accessibility.
- Managed daily office functions for property management and leasing teams to ensure efficient workflow.
- Coordinated communication among property managers, real estate agents, property owners, and tenants, effectively managing customer inquiries and directing calls.
- Managed tenant records, lease files, and confidential administrative documents.
- Scheduled maintenance requests and followed up with vendors and contractors.
Education
Bachelor of Arts -
Our Lady of Holy Cross College
New Orleans01-2000
Skills
- Calendar oversight
- Travel management
- Expense management
- Microsoft Excel
- Microsoft Outlook
- Admin support
- Scheduling
- Data Entry
- Office administration
- Event management
- Record keeping
- SharePoint
- Workday
- Adobe Acrobat
- Teams
- Zoom
- Multitasking
- Organizational Skills
- Attention to detail
- Detail orientation
- Communication
- Stakeholder engagement
- Critical thinking
- Problem Solving
- Analytical skills
- Time management
- Travel planning
- Executive discretion
- Adaptability
- Presentation Facilitation
- Travel planning
- Office administration
Timeline
Executive Assistant
Ochsner Medical Center
05.2025 - Current
Administrative Assistant
Leidos
10.2022 - 12.2024
Assistant to Councilwoman at Large, Kristi K. McKinney
City of Kenner
07.2018 - 10.2022
Accounts Payable Assistant
Meitec
01.2014 - 10.2017
Owner & Designer
Nicole's Nick Knacks Personalized Paper Products
04.2007 - Current
Office Manager
Latter & Blum Property Management, Inc.
01.2001 - 01.2006
Bachelor of Arts -
Our Lady of Holy Cross College