Nicole Coggins
Denton,NC
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
33
33
years of professional experience
Work History
Teacher Assistant
Davidson County Schools
08.2023 - Current
- Supported classroom activities, tutoring, and reviewing work.
- Assisted teachers with supervision and care of group of children.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Graded assignments and reported individual progress to teacher.
Office Manager
Don's Body Shop Towing & Recovery
01.2018 - 01.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cashier
Winn Dixie Grocery Store
02.1992 - 01.1996
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Answered product questions using knowledge of sales and store promotions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Redeemed coupons to discount purchases.
- Processed customer orders and accurately handled payment transactions.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
Cashier
Wal Mart
01.1995 - 06.1995
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
Education
No Degree - General Studies
Davidson Davie Community College
Lexington, NC08.2023
High School Diploma -
South Davidson High School
Denton, NC06.1995
Skills
- Cash Handling
- Product Recommendations
- Cash Register Operation
- Payment Collection
- POS Systems
- Payment Processing
- Customer Assistance
- Customer Service
- Drawer balancing
- Cash handling and management
- Currency counting
Timeline
Teacher Assistant
Davidson County Schools
08.2023 - Current
Office Manager
Don's Body Shop Towing & Recovery
01.2018 - 01.2023
Cashier
Wal Mart
01.1995 - 06.1995
Cashier
Winn Dixie Grocery Store
02.1992 - 01.1996
No Degree - General Studies
Davidson Davie Community College
High School Diploma -
South Davidson High School
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