NICOLE COMER
Boston,MA
Summary
Accomplished Operations Manager with a proven track record at Business Intelligence Advisors, enhancing workflow and publishing operations. Expert in operations management, demonstrated through leadership and exceptional organizational skills. Excelled in cross-departmental coordination and technological proficiency.
Overview
9
9
years of professional experience
Work History
Research & Publishing Operations Manager
Business Intelligence Advisors
Boston, MA
08.2024 - Current
- Collaborate with the VP of Research to manage the research pipeline.
- Manage the training, scheduling, and operations of the Publishing team.
- Oversee the publishing of client deliverables, including editing and publishing content.
- Coordinate with other departments, including marketing, account management, and human resources to ensure efficient operations.
Research & Publishing Operations Associate
BUSINESS INTELLIGENCE ADVISORS
Newton, MA
01.2022 - Current
- Created plans and strategies to track all client deliverables for the Research pipeline.
- Managed client report content while adhering to internal format guidelines, including editing and publishing.
- Oversaw print materials & shipment tracking for all client training sessions.
TECHNICAL SPECIALIST
NEEDYMEDS
Gloucester, MA
01.2020 - 01.2022
- Assisted in back-end development of FileMaker databases
- Collaborated with staff to create SOPs for multiple databases across departments.
- Performed data entry tasks for client records management.
RESIDENT SERVICES ASSISTANT / MANAGER
ESL TOWNHOUSE
Boston, MA
01.2016 - 01.2020
- Managed new bookings, arrivals, and departures for the international residence using FileMaker database software.
- Led staff by ensuring high productivity and excellent customer service, including schedule and inventory management.
Education
BACHELOR OF ARTS - HISTORY, ASIAN STUDIES
UMASS LOWELL
Skills
- Microsoft Office
- Workflow optimization
- Process improvement
- Operations management
- Technology
- Advanced Piano
Affiliations
- Advanced Piano
- Archival Fellowship at Umass Lowell 2015
Websites
References
References available upon request.
Timeline
Research & Publishing Operations Manager
Business Intelligence Advisors
08.2024 - Current
Research & Publishing Operations Associate
BUSINESS INTELLIGENCE ADVISORS
01.2022 - Current
TECHNICAL SPECIALIST
NEEDYMEDS
01.2020 - 01.2022
RESIDENT SERVICES ASSISTANT / MANAGER
ESL TOWNHOUSE
01.2016 - 01.2020
BACHELOR OF ARTS - HISTORY, ASIAN STUDIES
UMASS LOWELL
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