Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
BusinessAnalyst

NICOLE COUTURE-GALLAGHER

Summary

As an entrepreneur who has run a multi faceted, self employed business for over fifteen years, I have developed strong organizational and customer service skills which have led to successful goals. Having experience dealing with vendors, manufacturers, and individual customers, I have developed assets that would make me valuable to any business, big or small. Being in charge of my own business running a salon and candle making production, I am proficient in managing inventory and maintaining a clean, well-stocked environment. Seeking a transition into a new field that values efficiency and customer satisfaction. Dependable and committed to delivering high levels of job performance, I am a real team player. I consistently interact in a positive manor with customers and employees in any environment.



Overview

20
20
years of professional experience
1
1
Certification

Work History

Referral Agent

Compass
01.2024 - Current

Refer homeowners and potential home buyers to Compass Real Estate Agents for their buying and/or selling needs.

Hair Stylist

Self Employed
09.2009 - Current
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Educated customers on products to maximize benefits.

Real Estate Agent

Century 21
03.2023 - 01.2024
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Advised clients on market conditions and property value for informed decision-making.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.

Pastry Sous Chef

Sweetgrass Grill
04.2009 - 07.2009
  • Plated every dish with artistic flair to meet strict restaurant standards and maintain a high business reputation.
  • Managed inventory effectively, ensuring proper stock levels of ingredients necessary for daily operations and special events.
  • Consistently met production deadlines by efficiently prioritizing tasks in a fast-paced environment.
  • Helped set up kitchen as part of the opening restaurant team.

Hair Stylist

Eclipse Salon
01.2005 - 01.2008
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Increased salon revenue by upselling products and additional treatments during appointments.

Education

Real Estate Agent Course -

Colibri Real Estate
01.2023

Cosmetology License - undefined

Orlo Cosmetology School
Albany, NY
01.2003

Associate of Fine Art - Fine Art

Russell Sage JCA
Albany, NY
05.2000

Skills

  • Adaptable
  • Creative
  • Critical Thinking
  • Compassionate
  • Organized
  • Personable
  • Artistic
  • Teamwork and collaboration
  • Goal oriented
  • Problem-solving
  • Attention to detail

Certification

Real Estate Agent, NY

Interests

  • Enjoy participating in strength training, cardio and mindfulness practices for overall physical and mental well-being
  • Growing herbs, vegetables, or fruits in home gardens
  • Learning new cooking techniques and expanding my culinary skills
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Food Photography
  • Wine Tasting
  • Bread Making
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Baking
  • Cake Decorating
  • Interior Design
  • Photography
  • Drawing and Painting
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Backpacking and Hiking
  • Food Tourism

Timeline

Referral Agent

Compass
01.2024 - Current

Real Estate Agent

Century 21
03.2023 - 01.2024

Hair Stylist

Self Employed
09.2009 - Current

Pastry Sous Chef

Sweetgrass Grill
04.2009 - 07.2009

Hair Stylist

Eclipse Salon
01.2005 - 01.2008

Cosmetology License - undefined

Orlo Cosmetology School

Associate of Fine Art - Fine Art

Russell Sage JCA

Real Estate Agent Course -

Colibri Real Estate
NICOLE COUTURE-GALLAGHER