Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Cruz-Stockton

Olathe

Summary

Versatile and results-driven professional with extensive experience at Kids R Kids Learning Academy, excelling in customer service and office administration. Demonstrated success in improving database management and fostering positive relationships, leveraging strong problem-solving skills and time management. Achieved significant enhancements in operational efficiency and employee morale through innovative project-based learning and effective communication strategies.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Kids R Kids Learning Academy
01.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Lead Teacher

Kids R Kids Learning Academy
05.2019 - Current
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.

Assistant Teacher

Kids R Kids Learning Academy
05.2018 - Current
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.

Floater Teacher

Kids R Kids Learning Academy
10.2016 - Current
  • Promoted a positive classroom environment through effective classroom management strategies, fostering mutual respect among students.
  • Built and maintained environment that stimulated learning and supported student achievement.
  • Exercised great adaptability in transitioning between assigned classrooms.
  • Established open lines of communication with parents, updating them on their child''s progress and addressing any concerns promptly.
  • Participated in professional development opportunities to stay current on best practices in education and further enhance teaching skills.

Education

Olathe North High School
Olathe, KS
05.2018

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Customer and client relations
  • Critical thinking
  • Customer relations
  • Scheduling
  • Documentation and recordkeeping
  • Office management

Timeline

Administrative Assistant

Kids R Kids Learning Academy
01.2024 - Current

Lead Teacher

Kids R Kids Learning Academy
05.2019 - Current

Assistant Teacher

Kids R Kids Learning Academy
05.2018 - Current

Floater Teacher

Kids R Kids Learning Academy
10.2016 - Current

Olathe North High School
Nicole Cruz-Stockton