Nicole Dali
San Jose
Summary
Dedicated professional with extensive experience in data management and customer interaction. Known for strong time management and attention to detail, contributing to improved processes and customer satisfaction. Ready to apply skills to ensure seamless operations and support team objectives.
Overview
14
14
years of professional experience
Work History
Produce Clerk
Lunardi's Markets
San Jose, CA
05.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained freshness and quality of produce through regular inspection and rotation practices.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to ensure timely restocking of shelves and displays.
- Reviewed inventory levels to assist in ordering fresh produce in a timely manner.
- Supported promotional displays by arranging products attractively to increase visibility.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept tidy and organized area to comply with cleanliness standards.
- Pleasantly greeted customers and provided prompt and courteous service.
Administrative Clerk
Longhorn Propane, LLC
Canyon Lake, TX
01.2024 - 08.2024
- Processed customer orders using proprietary software to ensure accurate fulfillment.
- Managed incoming correspondence, routing inquiries to appropriate departments promptly.
- Maintained organized records and files, ensuring accessibility and compliance with company policies.
- Assisted in coordinating office activities, enhancing overall administrative efficiency.
- Supported financial operations by preparing invoices and processing payments accurately.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Managed accounts payable and receivable processes to ensure timely transactions.
- Collaborated with cross-functional teams to resolve billing discrepancies efficiently.
- Utilized accounting software for accurate transaction recording and reporting.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Trained new employees on company-specific accounting software and procedures, increasing efficiency within the department.
- Maintained records by imaging invoices, debits, and credits.
Police Data Specialist II
San Jose Police Department
San Jose, CA
04.2012 - 05.2021
- Developed and maintained databases for accurate record-keeping of police reports and evidence.
- Collaborated with law enforcement personnel to ensure data integrity and compliance with regulations.
- Implemented automated reporting systems to enhance efficiency in data retrieval and analysis.
- Streamlined processes for information sharing among departments, fostering collaboration and communication.
- Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
- Scanned documents and saved in database to keep records of essential organizational information.
- Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
- Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
- Processed and maintained police reports using records management software.
- Ensured accuracy of data entry and retrieval for ongoing investigations.
- Assisted in training new staff on record-keeping procedures and policies.
- Managed warrant tracking system, enabling officers to execute arrests promptly and effectively.
- Assisted investigators by providing relevant case files, enhancing their ability to solve crimes efficiently.
- Developed comprehensive knowledge of federal, state, and local guidelines governing access to criminal history information.
- Provided exceptional customer service while assisting walk-in visitors with inquiries regarding police records and services.
Education
Bachelor of Arts - Business Administration
University of Phoenix
Tempe, AZ11-2025
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ04-2025
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Stock rotation
- Microsoft Excel expertise
- Invoice processing
- Bank reconciliation
- Accounts receivable management
- Payment processing
- Payroll preparation and processing
- Time management
- Attention to detail
Timeline
Produce Clerk
Lunardi's Markets
05.2025 - Current
Administrative Clerk
Longhorn Propane, LLC
01.2024 - 08.2024
Police Data Specialist II
San Jose Police Department
04.2012 - 05.2021
Bachelor of Arts - Business Administration
University of Phoenix
Associate of Arts - Business Administration
University of Phoenix