NICOLE D'AMBROSIO
Price,UT
Summary
Focused Receptionist with hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RECEPTIONIST
Castleview Physicians Services
01.2024 - Current
- Opening and Closing seven-eight different doctors offices around Carbon/Emery Counties
- Operate different programs to ensure each patient is scheduled correctly
- Verify patients insurance so their claims will be billed with the correct codes
- Each patient is unique, verify with nurses that the patients are being seen when needed
- Collect co-pays, non time of service money, and self pay patients money.
EYE TECHNITION
Eastern Utah Eye Physicians
06.2011 - 07.2013
- Assisting the surgeons in cataract, dental, and orthopedic surgeries
- Staying with the patient and assisting the anesthesiologist in recovery
- Preparing and sterilizing the patients for surgery
- Taking vitals
- Cleaning and sterilizing the equipment
- Maintaining a sterile environment
- Assisting the doctors with patient exams and minor procedures
- Refracting patients
- Checking eye pressures
- Assisting with front office duties such as: Helping patients with contacts and eyeglasses
- Entering patient information in the computer/charting
- Scheduling appointments/professional phone skills
TELECOMMUNICATION REPRESENTATIVE
Sorenson Communications
06.2008 - 07.2010
- Assisted the deaf and/or hard of hearing with everyday phone calls, including to the Department of Workforce Services in order for them to gain the information needed about their SNAP, Medicaid/Medicare Benefits, and Employment Opportunities
- Dealt with confidential information and learned how to efficiently and perfectly use Verbatim
- Mentored new hires and helped our team strive for excellence by having patience, amazing work ethic, and understanding of how to help people throughout all different ages and differences.
Education
Associate of Science Degree -
College of Eastern Utah
05.2008
Skills
- ENERGETIC
- RELIABLE
- TECH SAVY
- DETAIL ORIENTED
- PASSIONATE
- EFFICIENT MULTI-TASKER
- IMPECIBLE AT VERBATIM/CONFIDENTIALITY
- Data Entry
- File Management
- Clerical Support
- Scheduling
- Multi-line telephone skills
- Strategic Planning
- Scheduling appointments
- PC proficient
- Time Management
- Meticulous and organized
- Security awareness
- Basic accounting
- Security understanding
- Office equipment operations
- Tech-Savvy
- Organization skills
- Calendar Management
- Positive and professional
- Verbal and written communication
- Multitasking and prioritization
- Professional Demeanor
- Greeting and Seating Clients
- Mail handling
- Information Protection
Certification
Basic Life Support, 02/2024, Present
References
- Christie Darling, Co-Worker, 435-650-6952
- Patricia Atkinson, Co-Worker, 435-650-5188
- Danette Damron, Relative, 435-820-0220
References
References available upon request.
Timeline
RECEPTIONIST
Castleview Physicians Services
01.2024 - Current
EYE TECHNITION
Eastern Utah Eye Physicians
06.2011 - 07.2013
TELECOMMUNICATION REPRESENTATIVE
Sorenson Communications
06.2008 - 07.2010
Associate of Science Degree -
College of Eastern Utah
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