Nicole DaSilva
Coram,NY
Summary
Dynamic Orthodontic Assistant with extensive experience at Shirley Orthodontics, excelling in patient care and inventory management. Proven ability to maintain sterilization standards and provide exceptional customer service. Skilled in digital radiography and effective communication, ensuring patient comfort and satisfaction throughout treatment processes. Committed to enhancing patient experiences and supporting clinical excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant
Shirley Orthodontics and pediatric dentistry
Shirley, NY
01.2022 - Current
- Organized patient records and kept track of treatment plans.
- Maintained sterilization of instruments according to OSHA standards.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
- Maintained confidentiality of patient information at all times according to HIPAA regulations.
- Ordered supplies for the office as needed.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
Orthodontic Assistant
Sabo & Rienecker Orthodontics
Port Jefferson Station, NY
06.2021 - 12.2025
- Organized patient records and kept track of treatment plans.
- Maintained sterilization of instruments according to OSHA standards.
- Provided patient education regarding oral hygiene and post-treatment care instructions.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Maintained inventory of all materials used within the clinic setting.
- Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Sales Associate
Aerie By American Eagle
Lake Grove, NY
07.2020 - 01.2022
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
Education
Bachelor of Science - Business Administration And Management
Stony Brook University
Stony Brook, NY12-2024
Associate of Science - Business Administration And Management
Suffolk County Community College
Selden, NY06-2022
Skills
- Inventory management
- Conflict resolution
- Data entry
- Orthodontic care
- Digital radiography
- Sterilization techniques
- Customer service
- Communication skills
- Time management
- Problem-solving
- Itero and Sidexis skills
Languages
Portuguese
Native/ Bilingual
English
Native/ Bilingual
Certification
- BLS Cerification
Timeline
Orthodontic Assistant
Shirley Orthodontics and pediatric dentistry
01.2022 - Current
Orthodontic Assistant
Sabo & Rienecker Orthodontics
06.2021 - 12.2025
Sales Associate
Aerie By American Eagle
07.2020 - 01.2022
Bachelor of Science - Business Administration And Management
Stony Brook University
Associate of Science - Business Administration And Management
Suffolk County Community College
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