Professional Summary
Overview
Work History
Education
Skills
Accomplishments
CONFERENCES AND PUBLICATIONS
Certification
National Presentations
Languages
Licenses
Timeline

Nicole D’Avella MSN, RN, NPD-BC

Penn Medicine, PMMG Regional Practices
Broomall,Pa
1
Language
1
Certification
13
years of professional experience

Nursing Professional Development Specialist with strong track record of enhancing team capabilities and driving impactful results. Skilled in curriculum design, training facilitation, performance evaluation and career advancement. Known for adaptability to evolving needs and fostering collaboration across diverse teams. Highly reliable with focus on achieving organizational goals. Advocate for clinical staff career growth and building workforce pipelines.

Work History

Nursing Professional Development Specialist, Nurse Residency and Extern Coordinator

4 Years 9 Months
Penn Medicine, PMMG Regional Practices | 01.2022 - Current
  • Developed and evaluated competencies for ambulatory clinical staff across 120+ practices to ensure high-quality patient care
  • Led new-employee orientations in remote and in-person settings, applying diverse learning theories to enhance onboarding experience
  • Designed and facilitated new curricula and workflows based on needs assessments to meet learning objectives and improve staff readiness
  • Works closely with stakeholders to set strategic goals that align with institution's mission and values
  • Evaluates program outcomes, facilitates necessary changes to meet target audience's satisfaction and learning needs
  • Provides professional development guidance to all clinical staff
  • Mentors staff with professional development goals
  • Designs new and innovative workforce pipelines to increase retention and internal employee satisfaction
  • Coordinates competency tracking, training schedules, and documentation to support regulatory readiness and staff proficiency.
  • Leads onboarding and professional development programs for clinical and administrative staff across primary care and specialty practices.

Clinical Care Manager RN

4 Years 5 Months
Penn Medicine, Penn Partners in Care | 08.2017 - 01.2022
  • Facilitated patient transitions from inpatient to home environment, ensuring smooth adaptation and continuity of care
  • Provided education on discharge instructions, post-op precautions, follow-up care, and disease management to enhance patient understanding and compliance
  • Assessed client needs, updated service plans, and prioritized appropriate level of support.
  • Communicated with families, physicians, and agencies to resolve care coordination gaps.
  • Managed referrals, authorizations, and transitions between home, hospital, and post-acute settings.
  • Evaluated ongoing client status and adjusted interventions to support continuity of care.
  • Trained staff on documentation standards, workflow consistency, and client-centered service practices.
  • Streamlined care management processes to improve responsiveness and reduce service delays.
  • Coordinated comprehensive care plans across interdisciplinary teams and community providers.

Clinical Level II RN

2 Years
Hospital of the University of Pennsylvania | 08.2015 - 08.2017
  • Managed four-patient assignments for post-operative solid oncology and cardio/thoracic patients, ensuring comprehensive care and recovery support
  • Collaborated with inter-disciplinary teams to meet patients' unique needs
  • Advocated with patients safety and patient
  • Assessed patient conditions and prioritized nursing interventions using clinical judgment.
  • Administered medications and treatments while monitoring responses and adverse effects.
  • Documented assessments, care plans, and progress notes in electronic medical records.
  • Educated patients and families on treatment plans, medications, and discharge instructions.

Thoracic Surgery/Solid Oncology Nurse Co-op II/Nurse Tech

1 Year 8 Months
Hospital of the University of Pennsylvania | 09.2013 - 05.2015
  • Assessed patients and documented vital signs, performed EKGs and POC testing, and assisted with ADLs to support overall patient care
  • Improved patient outcomes by implementing evidence-based oncology nursing practices.
  • Participated in continuous learning opportunities to stay current on advancements in oncology treatments and nursing techniques.
  • Established rapport with diverse patient populations by demonstrating empathy and understanding during difficult periods of illness or treatment.
  • Enhanced quality of care through close collaboration with interdisciplinary medical teams.
  • Provided emotional support for patients and families coping with the challenges of a cancer diagnosis.
  • Promoted patient safety by adhering to strict infection control protocols throughout all aspects of cancer treatment administration.

Education

Masters - Nursing Education

West Chester University | West Chester, PA | 05-2022

Bachelor of Science - Nursing

Drexel University | Philadelphia, PA | 06-2015

Skills

Clinical competency development and assessment
Curriculum development
Professional development and workforce planning
Clinical pathway and policy development
Learning management system administrator
Facilitation techniques
Clinical simulation design and development
Best practices implementation
Project oversight
Project coordination
Performance optimization

Accomplishments

  • Penn Medicine Quality and Patient Safety Award – RN Clinic Pilot- Honorable Mention
  • Penn Medicine Quality and Patient Safety Award – A Summer Student Program—First Place
  • Penn Medicine Quality and Patient Safety Award - Pend and Send Initiative
  • Penn Medicine CAREs Grant Recipient
  • Graduate Student Assistantship

CONFERENCES AND PUBLICATIONS

  • Vizient Conference – Podium Presentation, Pulse of Progress
  • AAACN Conference – Poster Presentation, Rethinking Telephone Triage Education

Certification

  • Nursing Professional Development Specialist (NPD-BC), ANCC
  • BLS Instructor, AHA

National Presentations

D'Avella, N., Coffey, J., & Haughton, V., (2026, April). Rethinking telephone triage education:AI as a catalyst for clinical competency acquisition [Poster]. American Academy of Ambulatory Care Nursing, Orlando, FL, United States. 

D'Avella, N., Wolf, C., Collins, M., Ecckles, S., Gallagher, M., Healy, A., Iannaurato, B., Keller-Oglesby, M., Murphy, R., & Ryan, A. (2026, March). The pulse of progress: Curriculum that engages nurses [Podium]. Vizient Nursing Programs, Phoenix, AZ, United States. 

Languages

English

Licenses

Pennsylvania State Board of Nursing RN672816

New Jersey State Board of Nursing 26NR20698800

Timeline

Nursing Professional Development Specialist, Nurse Residency and Extern Coordinator

Penn Medicine, PMMG Regional Practices
01.2022 - CurrentRead More

Clinical Care Manager RN

Penn Medicine, Penn Partners in Care
08.2017 - 01.2022Read More

Clinical Level II RN

Hospital of the University of Pennsylvania
08.2015 - 08.2017Read More

Thoracic Surgery/Solid Oncology Nurse Co-op II/Nurse Tech

Hospital of the University of Pennsylvania
09.2013 - 05.2015Read More

Drexel University

Bachelor of Science from Nursing
Read More

West Chester University

Masters from Nursing Education
Read More
Nicole D’Avella MSN, RN, NPD-BC