Microsoft Office (Word, Excel, PowerPoint, Outlook)
Nicole Davies
Office Administration
Canton,GA
Summary
Self-motivated professional with over 20+ years experience in a high stress environment with ability to address critical issues accurately. Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations. Reliable Executive Administrative Assistant with focused attention on detail, accuracy and business impact. Keeps reports and communications well organized. Expertise in Microsoft Office and QuickBooks software. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Executive Administrative Assistant
NXT Communications Corporation
Ball Ground, GA
01.2021 - Current
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Wrote and enforced administrative and human resources procedure plans to reduce errors and prevent process delays.
- Handled confidential and sensitive information with discretion and tact.
- Handle accounts receivables and payables
- Created and maintained purchase orders
- Facilitated training and onboarding for incoming new employees.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Filed paperwork and organized computer-based information.
- Created and managed office systems to efficiently deal with documentation.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Designed robust compensation and benefits packages to attract top employees.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
Personal Assistant to the Chief Executive Officer
Martini Racing
Bentonville, AR
07.2013 - 01.2021
- Demonstrated excellent ability to establish strong customer relationships between clients and company
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Kept detailed track of household and maintenance inventory and schedules
- Oversaw personal and professional calendars and coordinated appointments for future events
- Maintained appropriate filing of personal and professional documentation
- Displayed absolute discretion at handling confidential information
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
- Handled incoming mail, bills and invoices and completed appropriate actions
Lead Certified Medical Assistant
Orange County Pediatric Cardiology
Mission Viejo, CA
11.2011 - 07.2013
- Organized and maintained doctors calendars for 2 offices including surgery schedule
- Multi tasking by providing front office and back office duties concurrently
- Provided patient/customer service support by answering any questions relating to care received.
- Taught patients about medications, procedures, and care plan instructions
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow
- Documented patient information in EMR and prepared paperwork for medical staff
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ 01.2019 - Current
Associate of Science - Business Administration
Kaplan University
Davenport, IA 01.2010 - 2012.06
Certified Medical Assistant - Certified Medical Assistant
Watterson College
Pasadena, CA 05.1991 - 1992.07
Skills
Leadership & Collaboration
Software
NextGen (electronic medical records program)
Quick Books
Apple IOS/Mac
Timeline
Executive Administrative Assistant
NXT Communications Corporation
01.2021 - Current
Bachelor of Science - Business Administration And Management
University of Phoenix
01.2019 - Current
Personal Assistant to the Chief Executive Officer
Martini Racing
07.2013 - 01.2021
Lead Certified Medical Assistant
Orange County Pediatric Cardiology
11.2011 - 07.2013
Associate of Science - Business Administration
Kaplan University
01.2010 - 2012.06
Certified Medical Assistant - Certified Medical Assistant
Watterson College
05.1991 - 1992.07
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