Nicole Deaton
Lexington,GA
Summary
Qualified Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Technician
Athens Eye Doctors & Surgeons
Athens , GA
06.2022 - 07.2024
- Maintaining of staff by recruiting, selecting, orienting, and training employees.
- Ensures a safe, secure, and legal work environment.
- Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Enforced patient service standards and resolved patient problems to uphold quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Technician/Scribe
Athens Eye Doctors & Surgeons
Athens , GA
05.2011 - 06.2022
- Utilized specialized computer software programs for recording data entry into the Electronic Health Records system accurately.
- Documented patient histories, test results and treatment plans in electronic health records system.
- Educated patients about eye diseases, their diagnosis and treatment options available to them.
- Administered medications to patients pre-and post-operatively.
- Participated in continuing education courses related to Ophthalmic Medical Technician practice standards.
- Wrote, edited, and filed patient medical records, maintaining confidentiality.
- Counseled patients in surgery and treatment plans.
- Managed patient flow to optimize clinic efficiency and minimize wait times.
Education
Medical Assisting -
Athens Technical College
Athens, GA05-2010
High School Diploma -
Oconee County High School
Watkinsville, GA05-2004
Skills
- Policy Implementation
- Staff Development
- Business Development
- Expense Tracking
- Operations Management
- Staff Training and Development
- Staff Management
- Verbal and written communication
- Team Leadership
- Electronic Health Records Management
- Supplies inventory
- Problem-Solving
- Self Motivation
- Written Communication
- Decision-Making
Certification
- Certified Ophthalmic Assistant
- Ophthalmic Scribe Certification
- CPR/AED/First-Aid Certified (Infant-Child-Adult)
Timeline
Lead Technician
Athens Eye Doctors & Surgeons
06.2022 - 07.2024
Technician/Scribe
Athens Eye Doctors & Surgeons
05.2011 - 06.2022
Medical Assisting -
Athens Technical College
High School Diploma -
Oconee County High School
- Certified Ophthalmic Assistant
- Ophthalmic Scribe Certification
- CPR/AED/First-Aid Certified (Infant-Child-Adult)
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