Dynamic administrative professional with a proven track record, excelling in organizational skills and relationship building. Streamlined operations and enhanced workflow efficiency, while successfully managing payroll processing and staff training. Committed to fostering team cohesion and optimizing administrative processes for improved productivity.
Overview
6
6
years of professional experience
Work History
Insurance Verification Specialist
Love Your Smile Dental Center
Tabernacle, NJ
10.2025 - Current
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Updated patient records with accurate, current insurance policy information.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Managed high-volume insurance verifications within pressured timeframes.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Posted payments to accounts and maintained records.
Obtained payments from patients and scanned identification and insurance cards.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Performed various administrative tasks by filing, copying and faxing documents
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Office Manager
Adams Rental
Hamilton, NJ
03.2025 - 10.2025
Coordinated office operations to enhance workflow efficiency and productivity.
Facilitated processing of rental item returns to ensure inventory accuracy.
Managed invoicing processes for commercial clients to ensure timely payments.
Managed vendor relationships to ensure timely supply deliveries and service quality.
Facilitated comprehensive planning of company events.
Managed onboarding processes for new employees, including those with H-2B visas.
Streamlined administrative processes, improving document management systems and record-keeping accuracy.
Oversaw scheduling of meetings and appointments, optimizing staff availability and resource allocation.
Office Manager
Dr. Crowe Dentistry
Cherry Hill, NJ
01.2024 - 03.2025
Oversaw daily office operations and responsibilities to optimize workflow efficiency.
Assisted in conducting candidate interviews to identify qualified individuals.
Validated insurance benefits to ensure compliance.
Processed and submitted insurance claims.
Administered payroll processing
Executed cost-saving strategies in office supplies procurement.
Facilitated team meetings to communicate updates, align objectives, and foster collaboration among staff.
Facilitated office events and meetings.
Optimized office operations through implementation of efficient filing systems and organizational strategies.
Managed facility maintenance requests, collaborating with building management.
Fostered team morale and cohesion through regular team-building activities and transparent communication.
Office Administrator
Blue Sky Power
Marlton, NJ
11.2019 - 01.2024
Led training sessions for new staff on office procedures and software tools.
Implemented process improvements in administrative tasks.
Oversaw project timelines and deadlines.
Coordinated communications, financial processing and other administrative functions.
Tracked office supplies and restocked low items.
Assisted in preparation and processing of payroll.
Lead employee onboarding through training new hires on office procedures, and company policies.
Assisted in event planning efforts for company gatherings, mretings andc events to enhance employee morale.
Led weekly status meetings to track progress, identify risks, and adjust plans as necessary
Prepared meeting agendas and minutes for distribution and record keeping.
Played an active role in brainstorming sessions held for the purpose of generating innovative ideas.