Nicole DeLong

• Provide high-quality bar service in a fast-paced restaurant and bar environment.
• Prepare cocktails, beer, and wine while maintaining exceptional guest engagement and service.
• Recommend beverages and menu items to enhance the guest experience and increase sales.
• Maintain bar cleanliness, inventory, and compliance with Nevada alcohol service regulations.
• Build strong relationships with regular guests to encourage repeat business.

• Delivered personalized presentations and consultations to prospective clients in a high-energy hospitality sales environment.
• Built strong rapport with guests to understand their needs and guide them through the vacation ownership selection process.
• Provided exceptional customer service throughout the full sales experience to ensure guest satisfaction and confidence.
• Demonstrated strong communication skills while explaining product benefits and ownership opportunities.
• Maintained professionalism in a fast-paced hospitality setting while working closely with team members to support overall sales performance.

• Assisted in daily bar operations including staffing, scheduling, and inventory management.
• Supported beverage ordering and maintained bar stock to ensure uninterrupted service.
• Provided bartending service while overseeing bar operations during shifts.
• Coordinated with distributor representatives to maintain beverage programs and promotions.
• Ensured compliance with alcohol service and gaming regulations.

• Managed daily operations of a busy gaming bar including staffing, beverage programs, and guest experience.

• Led and trained bartending staff to deliver high-volume service and maintain strong customer relationships.

• Managed beverage ordering, vendor relationships, and inventory control.

• Maintained compliance with Nevada alcohol and gaming regulations.

• Built strong relationships with regular guests and created a welcoming bar environment that drove repeat business.

• U.S. Army Veteran with experience in financial operations and accountability.

• Developed leadership, teamwork, and problem-solving skills through military service.