Leslie A. Voyer
Gardner,MA
Summary
Motivated, self-directed worker and enthusiastic team player with a friendly, organized, and professional demeanor. Skilled in establishing productive relationships with clients and co-workers. Seeking a registered nurse position or a new graduate nursing program to embark on the journey of enhancing the daily lives of patients and delivering high-quality care with compassion.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Gardner Ten Pins
10.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Server
Lickity Splitz
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Hostess
Asia Gourmet
11.2024 - Current
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Learning & Development Partner
Workers Credit Union
01.2017 - 10.2023
- Creating and facilitating training sessions
- Analyzing and documenting result data
- Handling large amounts of cash/drawer balancing
- Providing exceptional member services
- Team problem solving
- Organizing and brainstorming team meeting activities
- Maintaining organization and efficiency of branch operations
Office Secretary – Customer Support
Rome’s Furniture
01.2013 - 01.2017
- Filing and organizing documents and information
- (electronic and paper)
- Phone / receptionist (customer & vendor inquiries)
- Handle cash, credit and purchase order transactions
- Creating and maintaining purchase orders
- Customer support (claims, damage … returns)
- Office project support as needed
Crew Member
D’Angelo Grilled Sandwiches
01.2014 - 01.2016
- Provide and maintain a high level of customer service in a fast paced environment
- Cook and prepare orders
- Maintain organized and sanitary work area
- Handle cash, credit transactions
- Train and mentor new employees
Education
Associate Degree in Nursing - Nursing
Mount Wachusett Community College
Gardner, MA05-2025
High School -
Gardner High School
Gardner, MA01.2015
Skills
- Customer relationship building
- Client relationship management
- Operations management
- Training program facilitation
Certification
- CPR/AED Certification
Accomplishments
- Achieved Certificate of Achievement by completing the Community First Responder Program with accuracy and efficiency.
- Achieved Certificate of Achievement by completing Mandated Reporter Training with accuracy and efficiency.
- Achieved Certificate of Training by completing the General Best Practice Guidelines for Immunizations training with accuracy and efficiency.
Timeline
Hostess
Asia Gourmet
11.2024 - Current
Server
Lickity Splitz
04.2024 - Current
Bartender
Gardner Ten Pins
10.2020 - Current
Learning & Development Partner
Workers Credit Union
01.2017 - 10.2023
Crew Member
D’Angelo Grilled Sandwiches
01.2014 - 01.2016
Office Secretary – Customer Support
Rome’s Furniture
01.2013 - 01.2017
- CPR/AED Certification
Associate Degree in Nursing - Nursing
Mount Wachusett Community College
High School -
Gardner High School
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