Nicole Deny
Washington,DC
Summary
Empathetic Licensed Clinical Social Worker ( LCSW) with over 18 years of experience interfacing with community liaisons, facilitating individual and group sessions and monitoring conditions of students to coordinate care. Excellent communicator with knack for building lasting professional relationships.
Overview
23
23
years of professional experience
Work History
Clinical Support Manager
Department of Behavioral Health
03.2006 - Current
- Implemented a performance management system to evaluate staff effectiveness and provide constructive feedback for improvement.
- Applied sound judgment and clinical expertise in situations lacking established guidelines to inform treatment option protocols.
- Improved operational efficiency by overseeing the daily scheduling and allocation of resources within the clinic.
- Enforced proper techniques for protection of priority subjects, conflict of interest guidelines and student confidentiality.
- Increased student satisfaction with clinical services by attentively addressing concerns and promptly resolving issues.
- Implemented quality improvement initiatives to enhance patient outcomes, monitor performance metrics, and identify areas for improvement.
- Championed a culture of open communication within the school based clinic by hosting regular meetings where team members could share ideas or address any challenges they were facing in their roles.
- Developed establishing strong working relationships among school base clinical staff, administrative staff, and other key stakeholders to ensure seamless effective communication, coordination of care delivery efforts.
- Certified in the Train the Trainer's Mental First Aide Training.
- Provide monthly certification training on the Question, Persuade and Refer (QPR) suicide prevention program to DC Metropolitan Police Crisis Intervention Officers.
School Social Worker
District of Columbia Public Schools
04.2002 - 02.2006
- Helped students develop new coping mechanisms and techniques to drive behavior modification.
- Collaborated with students, teachers, administrators, parents and outside agencies.
- Established supportive relationships with at-risk youth through regular check-ins, goal-setting activities, and consistent followup.
- Developed and implemented professional development workshops for school staff on topics related to social-emotional learning and mental health awareness.
- Provided grief counseling to students and staff, aiding school community in coping with loss.
- Identified student barriers to self-sufficiency and created relevant IEPs.
- Collaborated with teachers and parents to create supportive learning environment, leading to improved student academic performance.
- Supported students, teachers and families during crisis situations.
- Implemented peer mentoring program, improving student relationships and academic support.
- Complied with federal, state and local standards relating to child protection, client confidentiality, risk assessment, and reporting and documentation.
- Served as a liaison between the school, family, and community agencies to ensure effective communication and collaboration around student needs.
- Enhanced parent engagement with school through regular communication and workshops, strengthening home-school connection.
- Provided case management services, counseling, education and life-skills training to diverse, at-risk student population.
- Led professional development sessions for faculty on mental health awareness, enhancing staff's ability to support students.
- Improved access to community resources for families, connecting them with necessary social services.
- Created a safe space for students experiencing crises by providing immediate support and appropriate referrals.
- Monitored students for signs of trauma, abuse and neglect.
- Mobilized community resources to support after-school programs, providing students with additional learning opportunities.
- Participated in IEP, RTI and other related meetings that determined and implemented school-wide policies.
- Enhanced student well-being by developing and implementing individualized support plans.
- Connected families with community resources to address needs such as housing, healthcare, and financial assistance.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Developed and implemented programs to support children's mental health and well-being.
- Documented data and completed accurate updates to case records.
Education
Ph.D. - Social Work /Doctorial Student
Capella University
Online2027
Master of Social Work - Social Work
Howard University
Washington, DC05.2001
Bachelor of Science - Sociology, Concentration in Criminal And Juvenile
Ithaca College
Ithaca, NY06.1999
Skills
- Assessment skills
- Community Cultural Competence
- Individual Counseling
- Mental Health Assessment
Timeline
Clinical Support Manager
Department of Behavioral Health
03.2006 - Current
School Social Worker
District of Columbia Public Schools
04.2002 - 02.2006
Ph.D. - Social Work /Doctorial Student
Capella University
Master of Social Work - Social Work
Howard University
Bachelor of Science - Sociology, Concentration in Criminal And Juvenile
Ithaca College
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