Nicole Diaz
Fresno,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Manager
Save Mart Supermarkets - N. California Division
07.2005 - 02.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Improved safety procedures to create safe working conditions for workers.
- Established QuickBooks accounting system to reflect accurate financial records.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Education
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ12.2020
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ05.2018
Skills
- Customer Implementation
- Research
- Product Management and Branding
- Waste Reduction
- Team Oversight
- Leadership
- Till Counting
- Financial Management
- Training Programs
- Time Management
Affiliations
Alegira Guild- Corresponding Secretary
Timeline
Manager
Save Mart Supermarkets - N. California Division
07.2005 - 02.2017
Master of Science - Psychology
Grand Canyon University
Bachelor of Science - Psychology
Grand Canyon University
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