Nicole DiNitto
Utica,NY
Summary
Passionate about serving customers well while exceeding expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality establishments.
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
15
15
years of professional experience
Work History
Property Manager
Self Employed; DiNitto Properties LLC
01.2022 - Current
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
Real Estate Salesperson
Coldwell Banker Faith Properties
10.2022 - 07.2024
- Communicated with clients to understand property needs and preferences.
- Generated leads for sales and rental properties through cold calls and referrals.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Head Bartender
Cafe CaNole
01.2010 - 12.2021
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
Bachelor of Arts - Psychology
SUNY Polytechnic Institute
Utica, NY05.2016
Skills
- Multitasking fast environment
- Service-oriented mindset
- Handling Difficult Customers
- Ordering bar supplies
- Hospitality service expertise
- Engaging personality
- Clear and effective communication
- Highly reliable & adaptable
- Staff & Property Management
- Maintenance & Construction Scheduling
- Tenant relations
- Database Management
- Property accountability
- Rent collection
- Lease Renewals
Timeline
Real Estate Salesperson
Coldwell Banker Faith Properties
10.2022 - 07.2024
Property Manager
Self Employed; DiNitto Properties LLC
01.2022 - Current
Head Bartender
Cafe CaNole
01.2010 - 12.2021
Bachelor of Arts - Psychology
SUNY Polytechnic Institute
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