Nicole Dooley
Cincinnati,OH
Summary
Professional hospitality worker, ready to excel in a fast-paced environment! Proven track record in ensuring exceptional customer service and satisfaction, as well as a strong focus on teamwork and adaptability and consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
12
12
years of professional experience
Work History
Artist
Self-employeed
01.2020 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
- Built and designed personal website to sell artwork as well as attended art shows as a vendor.
General Manager/Server/Bartender
Keystone Bar & Grill
04.2013 - 12.2019
- Managed budget implementations, employee reviews, training, schedules, accounting/payroll and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Proficient in every area of the business, started serving/bartending and moved up to management where I acquired cooking skills as well as expediting and kitchen cleanliness.
Education
Associate of Arts - Communication Design
University of Cincinnati/UC Blue Ash
Cincinnati, OH04-2015
Skills
- Cash handling
- Guest engagement
- Exceptional customer service
- Strong work ethic
- Hospitality service expertise
- Customer service
- Service prioritization
- Suggestive selling
- Excellent team player
- Cleaning and sanitizing
- Event preparation
- Food safety
Timeline
Artist
Self-employeed
01.2020 - Current
General Manager/Server/Bartender
Keystone Bar & Grill
04.2013 - 12.2019
Associate of Arts - Communication Design
University of Cincinnati/UC Blue Ash
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