Nicole Doras
Somerville,Massachusetts
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shift Manager
Northeast Security Inc
Westwood, Massachusetts
04.2024 - Current
- Writes routine reports and correspondence such as Performance Evaluations, Employee Performance Reports, Inspection, and Training reports
- Assimilates information from multiple sources to arrive at a course of action that is supportive of the standard operating procedures
- Review supervisor’s daily reports and record and take appropriate action in accordance with established policies, and procedures
- Demonstrate a high degree of interpersonal and communication skills that promotes professional customer and public relations
Security Supervisor
Allied Universal Security Services
Cambridge, MA
04.2023 - Current
- Screened vendors and contractors before granting access to restricted areas within mall.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised team of 6-8 security personnel during shift.
Permanent Substitute Teacher
Somerville Public Schools
Somerville, Massachusetts
11.2021 - 04.2023
- Address any student behavioral problems, calming disruptive students and escalating to principal as needed
- Provided instruction for students in core subject areas.
- Supervise tests, quizzes and in-class projects, maintaining a quiet and focused environment
- Establish clear learning objectives for students
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Junior Varsity Girls Basketball Coach
Somerville Public Schools
Somerville, Massachusetts
11.2021 - 02.2022
- Demonstrates strong leadership in player development, sportsmanship, integrity and character development
- Monitors and assesses athletic progress and adjusts student instructions accordingly
- Demonstrates exceptional knowledge of the skills, and strategies of the sport of basketball as it pertains to interscholastic athletics in Massachusetts
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Promoted good sportsmanship with competing teams on- and off-court.
Transportation Security Officer
Department of Homeland Security/Transportation Security Admi
Boston, Massachusetts
03.2012 - 03.2019
- Followed protocol and continuously demonstrated knowledge of local, state and federal laws and regulations; recognized for zero incidents on disciplinary record
- Conducted security screening of passengers, baggage, and cargo at the airport to prevent any dangerous objects from being transported onto the aircraft
- Exhibited exceptional customer service by communicating information, and instructions effectively, and professionally with diverse populations
- Recipient of multiple awards for exceeding annual performance standards
- Skills
- Customer service, Critical Thinking, Teaching
Education
M.D. - Criminal Justice
The University of Arizona Global Campus
San Diego, CASocial And Political Systems
Pine Manor College
Chestnut Hill, MassachusettsSkills
- P>Security team management
- P>Access systems and patrol
- P>Verbal and written communication
- P>Group Instruction
- P>Behavior modeling
- P>Motivational leadership style
- P>CCTV Monitoring
- P>Conflict resolution techniques
- Supply Ordering
- Energetic and Enthusiastic
- Decision-Making
- Handling Customer Complaints
- Interpersonal Skills
- Training and mentoring
Languages
English
Additional Information
-MS Word, Outlook, Powerpoint. Excel, S2, Milestone, W2W, Resolver
Certification
CPR/First Aid
AED Certified
MIAA Coach certification
Timeline
Shift Manager
Northeast Security Inc
04.2024 - Current
Security Supervisor
Allied Universal Security Services
04.2023 - Current
Permanent Substitute Teacher
Somerville Public Schools
11.2021 - 04.2023
Junior Varsity Girls Basketball Coach
Somerville Public Schools
11.2021 - 02.2022
Transportation Security Officer
Department of Homeland Security/Transportation Security Admi
03.2012 - 03.2019
M.D. - Criminal Justice
The University of Arizona Global Campus
Social And Political Systems
Pine Manor College