Nicole Doxbeck
Englishtown,NJ
Summary
An eager Dean's List student at the West Chester University of Pennsylvania striving towards a Bachelor of Science in Communication Sciences and Disorders. Strong background in customer service, a wide horizon of communication skills, successfully aiding children at a middle school during sessions with the schools Speech-Language Pathologist as well as maintaining a consistent positive attitude. Excited to learn more about Speech Pathology and the world of language.
Overview
7
7
years of professional experience
Work History
Babysitter
Paul Mcquillan
08.2022 - 05.2024
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
Server
Rooneys Restaurant
05.2022 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Restaurant Hostess
Rooneys Restaurant
06.2018 - 08.2021
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Lifeguard
Marlboro Greens
06.2017 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Shared tips with patrons on swimming techniques and strength training.
Education
High School Diploma -
Manalapan High School
Englishtown, NJBachelor of Science - Communication Sciences And Disorders
West Chester University of Pennsylvania
West Chester, PA05.2024
Skills
- Customer Service
- Organization
- Complex Problem Solving
- Time Management
- Strong Client Relations
- Group and Individual Instruction
Timeline
Babysitter
Paul Mcquillan
08.2022 - 05.2024
Server
Rooneys Restaurant
05.2022 - 07.2023
Restaurant Hostess
Rooneys Restaurant
06.2018 - 08.2021
Lifeguard
Marlboro Greens
06.2017 - 08.2019
High School Diploma -
Manalapan High School
Bachelor of Science - Communication Sciences And Disorders
West Chester University of Pennsylvania
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