Nicole Dufresne
Edina,MN
Summary
Caring and dependable professional focused on supporting students academically, emotionally, and socially. Committed to collaborating with teachers and staff to foster a positive and safe learning environment where all students can thrive.
Overview
33
33
years of professional experience
Work History
Packing Associate
North Star Senior Moves
Chanhassen, MN
05.2020 - Current
- Collaborated one-on-one with seniors to deliver personalized packing, sorting, and moving services during downsizing.
- Assisted senior clients with internal moves, facilitating smooth transitions from assisted living to skilled or memory care.
End-of-Life Volunteer
Grace Hospice
Minneapolis, MN
05.2022 - Current
- Fostered companionship and provided emotional support to patients during end-of-life stages, enhancing their comfort and dignity.
Office Manager
Boottique Inc.
Edina, Minnesota
01.2015 - 03.2020
- Managed daily operations of growing small business specializing in organizational merchandise, ensuring smooth workflow and customer satisfaction.
- Oversaw inventory management, quality control, and office supply procurement while maintaining effective communication with vendors and suppliers.
Sales Support Associate
World Class Wines
Eden Prairie, MN
07.2000 - 09.2004
- Created wine related marketing materials and promotional retail advertising.
- Provided assistance to sales staff by coordinating tasks and managing inquiries.
Child Support Social Worker
Minneapolis Crisis Nursery
Minneapolis, MN
08.1993 - 07.2000
- Set up safety plans and resources for families needing a temporary safe place for their child.
- Facilitated parenting classes to educate and support caregivers in effective child-rearing techniques and handled child intake.
- Counseled parents in crisis needing a safe haven for their children.
- Conducted follow up with families post-stay and advocated for their continued safety and well-being.
Education
BA - Social Work
Augsburg University
Minneapolis, MN06-1994
Timeline
End-of-Life Volunteer
Grace Hospice
05.2022 - Current
Packing Associate
North Star Senior Moves
05.2020 - Current
Office Manager
Boottique Inc.
01.2015 - 03.2020
Sales Support Associate
World Class Wines
07.2000 - 09.2004
Child Support Social Worker
Minneapolis Crisis Nursery
08.1993 - 07.2000
BA - Social Work
Augsburg University