Nicole Dukes
Conyers,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Transportation Driver
Unifi
Atlanta, GA
10.2023 - 05.2024
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
Transit Bus Operator
MARTA
Atlanta, GA
11.2021 - 07.2023
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
School Bus Driver Trainer
Rockdale County Public Schools
Conyers, GA
01.2020 - 06.2022
- Enhanced driver safety by conducting comprehensive training sessions on defensive driving techniques and emergency procedures.
- Built strong relationships with trainees, providing ongoing mentorship and guidance that extended beyond initial training.
- Championed ongoing education among veteran drivers through continuing education courses addressing industry trends and new technologies.
- Facilitated collaboration among trainers by organizing team meetings to discuss best practices and share experiences in the field.
Mail Carrier
USPS
Atlanta, GA
03.2000 - 12.2020
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Education
Diploma -
Redan High School
Stone Mountain, GA06.1998
Skills
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Organizational Skills
- Critical Thinking
- Documentation & record keeping
- Punctuality
Timeline
Transportation Driver
Unifi
10.2023 - 05.2024
Transit Bus Operator
MARTA
11.2021 - 07.2023
School Bus Driver Trainer
Rockdale County Public Schools
01.2020 - 06.2022
Mail Carrier
USPS
03.2000 - 12.2020
Diploma -
Redan High School