Summary
Overview
Work History
Education
Skills
Educationandlicense
Timeline
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Monica Walker

Lake Jackson,TX

Summary

To maintain a long-standing career within an established company. Utilize my beneficial qualities, traits, customer relations, and organizational skills to optimize the company’s productivity and advancement.

Professional transportation specialist equipped to provide reliable and safe driving services. Skilled in route planning, vehicle maintenance, and adhering to all safety regulations. Strong focus on teamwork and adaptable to changing needs, ensuring smooth operations and timely deliveries. Known for dependability and commitment to achieving results.

Overview

17
17
years of professional experience

Work History

Transportation Driver

Angleton Independent School District
07.2019 - 09.2024
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
  • Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
  • Coordinated effectively with team members including dispatchers, loaders, unloaders during operations for smooth logistics management.
  • Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
  • Maintained excellent safety record with strict adherence to company policies and regulations.
  • Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
  • Reported any mechanical issues promptly to fleet maintenance personnel for timely repairs, reducing downtime.
  • Informed management of daily activities by updating logs with mileage and delivery information.

Pharmacy Technician

The Medicine Shoppe
10.2007 - 10.2021
  • Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting
  • Scheduling of relief pharmacist
  • Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists
  • Received and stored incoming inventory, verified quantities against invoices, and checked for outdated medications
  • Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing
  • Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty
  • Provided training to new-hire pharmacy technicians, in accordance with company policies and guidelines
  • Performed clerical tasks, such as filing, answering multi-line phone systems, and maintaining prescription records
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Receptionist

Shepherd’s Pediatric Care
06.2015 - 06.2019
  • Answered all inbound calls to schedule patient appointments
  • Gathered all patient demographics including insurance and verifying coverage
  • Relaying vital messages to provider as necessary
  • Collected patient copayments
  • Ensured patient confidentiality by following HIPAA laws and standards
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Pharmacy Technician Certification -

Pharmacy Technician Certification Board
10-2025

High School Graduate -

West Columbia High School
01.1986

Skills

  • Prescription Processing
  • Customer Service/Customer Relations
  • Pharmaceutical Calculations
  • Medical & Pharmaceutical Terminology
  • Drug Classifications & Safety
  • FDA & HIPPA Compliance
  • Medicare, Medicaid & Insurance Claims Processing
  • Verifying medical insurance
  • Route Planning
  • Transportation Regulations
  • Punctuality
  • Customer Service
  • City and non-city driving
  • CDL License

Educationandlicense

  • High School Graduate, West Columbia High School, 1986
  • Pharmacy Technician Certification Board, 2000, 102656, 10/31/19

Timeline

Transportation Driver

Angleton Independent School District
07.2019 - 09.2024

Receptionist

Shepherd’s Pediatric Care
06.2015 - 06.2019

Pharmacy Technician

The Medicine Shoppe
10.2007 - 10.2021

High School Graduate -

West Columbia High School

Pharmacy Technician Certification -

Pharmacy Technician Certification Board

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Monica Walker