Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Duran

Denver,Colorado

Summary

Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for movie-goers.

Overview

3
3
years of professional experience

Work History

Theatre/Lobby Attendant, Concessions

Regal Cinemas
07.2021 - Current
  • Provided exceptional customer service to promote positive movie-going experience.
  • Collaborated with front desk staff to ensure smooth communication regarding guest arrivals and departures.
  • Performed routine inspections of theater to identify safety hazards.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Trained new Lobby Attendants on company policies, procedures, and best practices for delivering excellent customer service.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Associate of Arts -

Metropolitan State University of Denver
Denver, CO
04.2027

Skills

  • Patron Relations
  • Assertiveness
  • Customer Relationship Management
  • Problem-Solving
  • Strong Work Ethic
  • Dependability
  • Customer Service
  • Multitasking

Timeline

Theatre/Lobby Attendant, Concessions

Regal Cinemas
07.2021 - Current

Associate of Arts -

Metropolitan State University of Denver
Nicole Duran