NICOLE EDET
Houston,TX
Summary
I’m a detail-oriented healthcare administrative professional with experience in patient registration, insurance verification, and medical office operations. I’m skilled in data accuracy, payment posting, and compliance documentation. I’m a strong communicator committed to delivering exceptional patient service and supporting efficient clinic operations.
Overview
6
6
years of professional experience
Work History
Human Resources Intern
Texas Instruments
Dallas, TX
- Supported administrative processes, data tracking, and reporting for HR operations.
Human Resources Specialist II
Alternative Behavior Strategies (ABS Kids)
Sugar Land, TX
03.2025 - Current
- Managed and maintained accurate personnel and operational records, ensuring compliance with organizational standards.
- Partnered with teams to streamline workflows and improve system efficiency, translating directly to accurate patient and insurance data handling.
- Developed reports and dashboards to track key metrics, improving administrative decision-making.
HR Shared Services Representative
Alternative Behavior Strategies (ABS Kids)
Sugar Land, TX
09.2023 - 03.2025
- Provided frontline support and resolved system inquiries, demonstrating strong customer service skills applicable to patient-facing roles.
- Documented workflows and administrative processes, supporting efficient office operations.
- Assisted in testing and system updates, ensuring accurate data entry and reporting.
HRIS Systems & Compliance Intern
SABIC
Houston, TX
12.2019 - 12.2023
- Assisted with system testing, documentation, and workflow improvements.
- Ensured data integrity and accuracy, supporting compliance efforts.
Human Resources Specialist
Texas Army National Guard
Lubbock, TX
05.2023 - 08.2023
- Maintained personnel records for 500+ service members, ensuring accurate data and compliance with regulations.
- Conducted audits and implemented process improvements, enhancing workflow efficiency.
- Communicated effectively with service members and leadership, reflecting patient communication skills.
Education
Master of Science - Business Analytics & Artificial Intelligence, Healthcare Informatics
University of Texas Rio Grande Valley
06.2027
Cybersecurity Bootcamp Certification - undefined
University of Texas at Austin
01.2024
Bachelor of Arts - Psychological Sciences
Texas Tech University
12.2023
Associate of Science - undefined
Houston Community College
05.2020
Skills
- Patient Registration & Demographic Data Entry
- Insurance Eligibility Verification & Authorization
- Payment Posting & Billing Support
- Medical Necessity & Compliance Awareness
- HIPAA & Confidentiality Standards
- Appointment Scheduling & Workflow Coordination
- Customer Service & Patient Communication
- Microsoft Office 365 & Excel (Pivot Tables, VLOOKUP, IF)
- HRIS & Enterprise Systems: Workday, ADP, SAP HR
- Reporting & Data Accuracy
Websites
Timeline
Human Resources Specialist II
Alternative Behavior Strategies (ABS Kids)
03.2025 - Current
HR Shared Services Representative
Alternative Behavior Strategies (ABS Kids)
09.2023 - 03.2025
Human Resources Specialist
Texas Army National Guard
05.2023 - 08.2023
HRIS Systems & Compliance Intern
SABIC
12.2019 - 12.2023
Human Resources Intern
Texas Instruments
Master of Science - Business Analytics & Artificial Intelligence, Healthcare Informatics
University of Texas Rio Grande Valley
Cybersecurity Bootcamp Certification - undefined
University of Texas at Austin
Bachelor of Arts - Psychological Sciences
Texas Tech University
Associate of Science - undefined
Houston Community College