Nicole English
Pompano Beach
Summary
Resourceful Print Manager known for high productivity and efficient task completion. Specialized in workflow optimization, quality control processes, and print production management. Excel in leadership, communication, and problem-solving, ensuring smooth operations and team cohesion in fast-paced environments.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Retail Print Manager
Office Depot
Leesburg
02.2025 - Current
- Managed print production schedules to ensure timely delivery of services.
- Operated printing equipment to produce high-quality printed materials.
- Coordinated with clients to gather print specifications and requirements.
- Assisted team members with troubleshooting equipment issues and repairs.
- Reviewed print orders for accuracy and completeness before production.
- Maintained inventory of printing supplies and ordered as necessary.
- Provided training on printing processes to new staff members.
- Ensured compliance with safety standards in the printing area.
- Supervised the production of large-scale commercial print jobs, ensuring accuracy in color matching and quality control.
Lead Baker
Winn Dixie Supermarket
Fleming Island
05.2024 - 02.2025
- Prepared a variety of baked goods for daily customer demand.
- Managed inventory of baking supplies and ingredients.
- Trained new staff on baking techniques and safety procedures.
- Ensured compliance with food safety standards during production.
- Developed new recipes based on seasonal ingredients and trends.
- Monitored equipment functionality to ensure optimal performance.
- Assisted customers with special orders and dietary requests.
- Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
- Created attractive dessert trays for catering events.
- Maintained atmosphere of enthusiastic customer awareness with emphasis on fast customer service.
- Implemented effective strategies for waste management and reduction of costs associated with raw materials.
Supervisor
Freddy's Frozen Custard & Steakburgers
Timnath
05.2023 - 05.2024
- Supervised daily operations to ensure team efficiency and productivity.
- Trained new staff on company policies and operational procedures.
- Conducted regular team meetings to discuss goals and address concerns.
- Monitored inventory levels and coordinated restocking efforts as needed.
- Assisted in scheduling shifts to optimize workforce coverage and performance.
- Resolved employee conflicts through effective communication and mediation skills.
- Collaborated with management to improve operational workflows and processes.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
Assistant Operations Manager
Dollar Tree
Fleming Island
05.2021 - 05.2023
- Assisted in managing daily store operations and team performance.
- Coordinated inventory management and replenishment processes efficiently.
- Trained new staff on store policies and operational best practices.
- Collaborated with management to develop effective scheduling for staff coverage.
- Resolved customer inquiries and issues in a timely manner daily.
- Developed strategic plans for improving operational processes and increasing productivity levels.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
- Provided guidance and support to team members in order to meet project deadlines.
- Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
- Maintained accurate records of financial transactions and employee data.
Personal Shopper
Walmart
Orange Park
04.2018 - 05.2021
- Communicated with store associates to locate specific items for customers.
- Provided recommendations on product alternatives and promotions to enhance shopping experience.
- Streamlined shopping processes through effective time management and planning.
- Utilized store technology to track inventory and manage customer orders effectively.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Scanned items when pulling from shelves to update system stock information.
- Assisted teammates with daily tasks during peak periods.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
Education
Fleming Island High School
Fleming Island, FLSome College (No Degree) - Business Management
Cottey College
Nevada, MOSkills
- Quality control
- Inventory management
- Client coordination
- Team training
- Operational efficiency
- Problem solving
- Effective communication
Timeline
Retail Print Manager
Office Depot
02.2025 - Current
Lead Baker
Winn Dixie Supermarket
05.2024 - 02.2025
Supervisor
Freddy's Frozen Custard & Steakburgers
05.2023 - 05.2024
Assistant Operations Manager
Dollar Tree
05.2021 - 05.2023
Personal Shopper
Walmart
04.2018 - 05.2021
Fleming Island High School
Some College (No Degree) - Business Management
Cottey College