Nicole Estlund
Lawrenceville,Ga
Summary
Dynamic leader with expertise in operational efficiency and customer service focus. At QuikTrip, optimized inventory management, reducing waste by 15%. Proven track record in staff training and development, enhancing team performance. Skilled in sales strategies and goal achievement, consistently driving results. Adept at multi-tasking and maintaining high standards in fast-paced environments.
Overview
14
14
years of professional experience
Work History
First Assistant Manager
QuikTrip
08.2016 - Current
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained new staff on operational best practices and customer service standards.
- Managed inventory levels, optimizing stock control and reducing waste.
- Assisted in developing promotional strategies to enhance sales performance.
Crew Member
Jimmy Johns Gourmet Subs
06.2012 - 04.2014
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Operated cash register, accurately processing transactions and handling payments.
- Prepared and assembled sandwiches according to customer specifications.
Education
High School Diploma -
Peachtree Ridge High School
Duluth, GA05.2013
Skills
- Operational efficiency
- Staff training and development
- Goal setting and achievement
- Sales strategies
- Multi-tasking
- Customer service focus
- Restocking shelves
Timeline
First Assistant Manager
QuikTrip
08.2016 - Current
Crew Member
Jimmy Johns Gourmet Subs
06.2012 - 04.2014
High School Diploma -
Peachtree Ridge High School