Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Office Assistant
City Of Germantown
2022.12 - 2023.08
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Delivered clerical support by handling range of routine and special requirements.
Barista
Starbucks
2018.11 - 2022.06
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High School Diploma -
Buena Park High School
Buena Park, CA
06.1995
Skills
Customer Service
Positive Attitude
Time Management
Data Entry
Verbal Communication
Dedicated Team Player
Resourceful
Timeline
Office Assistant
City Of Germantown
2022.12 - 2023.08
Barista
Starbucks
2018.11 - 2022.06
High School Diploma -
Buena Park High School
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