Nicole Ewanis
Hephzibah,GA
Summary
Dynamic and results-driven professional with a proven track record at Blanchard Equipment, excelling in inventory management and customer service. Leveraged expertise in Microsoft Office and staff training to streamline operations, enhance customer satisfaction, and boost sales. Demonstrated ability to lead teams and manage diverse tasks efficiently, embodying a hardworking and positive attitude.
Overview
8
8
years of professional experience
Work History
Parts Manager
Blanchard Equipment
11.2017 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
- Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
Masonry Laborer
Widener Masonry
01.2017 - 11.2017
- Mixed mortar, plastic and grout according to standard formulas.
- Optimized construction process efficiency through efficient transportation of necessary materials from storage areas to worksites using wheelbarrows or carts.
- Used trowels to apply grout during installation of brick and tile.
- Improved worksite safety by diligently maintaining clean work areas, removing debris, and organizing tools and materials.
Server
Golden Corral Buffet And Grill
03.2016 - 01.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Business Technology
Augusta Technical College
Augusta, Ga05.2025
High School Diploma -
Lakeside High School
Evans, GA05.2001
Skills
- Customer Service
- Invoice Processing
- Inventory Management
- Ordering parts
- Improving customer satisfaction
- Returns processing
- Forklift Operation
- Staff Training
- POS systems operations
- Hardworking and Reliable
- Management
- Microsoft Office
- Energetic and Positive
- Equipment Operation
Timeline
Parts Manager
Blanchard Equipment
11.2017 - Current
Masonry Laborer
Widener Masonry
01.2017 - 11.2017
Server
Golden Corral Buffet And Grill
03.2016 - 01.2017
No Degree - Business Technology
Augusta Technical College
High School Diploma -
Lakeside High School
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