Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Fani

Dog Daycare Assistant
Los Angeles,CA

Summary

Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.

Overview

5
5
years of professional experience

Work History

Private Dog Sitter

Paul Doty
Los Angeles, California
04.2021 - 05.2022


  • Followed specific food and water schedules for both dogs.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Took care of two dogs, one being a senior.

Customer Service Representative

Greenland Supply
Inglewood, CA
08.2019 - 04.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Front Desk Receptionist

Payman Fabrics
Los Angeles, CA
06.2019 - 05.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

Associate of Arts - Communication Sciences And Disorders

Los Angeles Pierce College
Woodland Hills, CA
06.2022

Skills

  • Customer Service
  • Food Intake Monitoring
  • Animal Training
  • Building Customer Trust and Loyalty
  • Greeting and Clients
  • Positive Attitude and Polite
  • Front Desk Operations
  • Telephone Etiquette
  • Call Answering and Routing
  • Availability Record Keeping

Languages

English
Native or Bilingual
Persian
Limited Working

Timeline

Private Dog Sitter

Paul Doty
04.2021 - 05.2022

Customer Service Representative

Greenland Supply
08.2019 - 04.2022

Front Desk Receptionist

Payman Fabrics
06.2019 - 05.2020

Associate of Arts - Communication Sciences And Disorders

Los Angeles Pierce College

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Nicole FaniDog Daycare Assistant