Tamya Riley-hughes
Leesburg
Summary
Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures. Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
10
10
years of professional experience
Work History
Private Dog Sitter
self employed
Daytona Beach
01.2024 - Current
- Responded quickly to emergency situations involving the health of the animal or property damage due to the animal.
- Ensured that all supplies needed for pet-sitting were available before each job began.
- Took pets to veterinary appointments when needed.
- Visited multiple homes within a single day ensuring each pet is given adequate attention.
- Assisted with potty training puppies while maintaining a consistent schedule.
- Maintained communication with clients through phone calls and emails regarding pet care needs.
- Stayed overnight at client's home if necessary providing company for their pet.
Special Needs Babysitter
self employed
Tavares
01.2017 - Current
- Monitored the safety of special needs children while participating in recreational activities.
- Provided respite services for families who need temporary relief from caring for a disabled family member.
- Organized creative activities for special needs children that promoted cognitive development skills.
- Created a safe and nurturing environment for special needs children during childcare hours.
- Observed signs of discomfort or distress in order to respond appropriately in emergency situations.
- Attended meetings and trainings related to best practices for providing specialized care for individuals with disabilities.
- Collaborated with parents and other healthcare professionals to develop strategies for meeting the unique needs of each child.
- Facilitated communication between family members regarding any changes in the child's condition or care plan.
Cleaning Supervisor
self employed
Tavares
01.2015 - Current
- Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
- Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
- Created weekly schedules for staff members to ensure proper coverage in all areas.
- Managed daily cleaning operations and staff of up to 10 cleaners.
RBT
Behavioral Health Network Inc.
Daytona Beach
01.2025 - 04.2025
- Provided crisis intervention services when needed.
- Assisted in developing positive behavior support plans to promote desired behaviors and decrease problem behaviors.
- Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
- Utilized a variety of positive reinforcement techniques such as praise, rewards, tangible items, activity privileges, to reinforce appropriate behavior.
- Ensured safety of all individuals involved in the treatment process by implementing safety protocols.
- Implemented reinforcement strategies such as token economy systems or point systems to increase desirable behaviors while decreasing undesirable ones.
- Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
- Adapted treatment plans according to the changing needs of each individual client.
- Participated in team meetings to discuss client progress and plan further interventions when necessary.
Seasonal Worker
A&A Associates
Daytona Beach
01.2025 - 03.2025
- Trained new employees on store policies and procedures.
- Assisted in the development and implementation of farm management practices that promote sustainability.
- Applied pesticides and herbicides under supervision, following safety and environmental guidelines.
- Harvested crops manually and with machinery, minimizing loss and damage.
- Engaged in land clearing and field preparation activities for new planting seasons.
- Operated tractors, tractor-drawn machinery and self-propelled machinery to harvest crops.
- Participated in inspection, grading and post-harvest treatment of crops.
- Regulated greenhouse conditions and indoor and outdoor irrigation systems.
- Harvested plants and transplanted or potted and labeled.
- Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
Front Desk Receptionist
Dental Clinic
Orlando
10.2023 - 01.2025
- Monitored visitor access control systems including issuing identification badges when necessary.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
Accounting Assistant
Wells Fargo
Daytona Beach
01.2024 - 12.2024
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Worked closely with auditors during year-end audits to provide necessary documentation.
- Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Reconciled expenses and financial records.
Assistant Store Manager
Dollar General Store
Eustis
01.2023 - 12.2024
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Maintained a safe working environment by enforcing safety regulations.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
Warehouse Supervisor
Amazon
Orlando
06.2022 - 10.2023
- Evaluated existing processes for cost savings opportunities.
- Identified process improvement opportunities within the warehouse environment.
- Developed and implemented safety policies and procedures for the warehouse team.
- Coordinated with transportation companies for timely delivery of goods.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Supervised loading and unloading of materials from incoming trucks.
- Assisted with scheduling shipments and deliveries according to customer requirements.
Sales Manager
Metro by T-Mobile
Tavares
01.2021 - 05.2022
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Managed daily operations of sales department, including supervision of staff members.
- Implemented process changes to streamline sales department workflow.
- Collaborated with marketing team to create promotional materials for target customers.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Identified and developed new markets for products or services.
- Created and presented monthly reports to management on sales performance.
Server
IHOP
Tavares
01.2018 - 12.2020
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked food before serving it to customers.
- Assisted in training new servers.
Education
Bachelor of Arts - Health Care Administration
American InterContinental University
Schaumburg, IL03-2027
Skills
- Health care regulations
- Database management
- Project management
- Data analysis
- Customer service
- Team collaboration
- Process improvement
- Quality assurance
- Employee training
- Social media savvy
- Customer trend analysis
- Sales alignment
- Vendor management
- Sales presentation
- Credit history analysis
- Objection handling
- Channel Partner Relationships
- Customer journey mapping
- Price quote preparation
- Team motivation
- Sales processes
- Sales expertise
- GoldMine CRM
- Exceptional multi-tasker
- Performance evaluations
- Team leadership
- Fortune 500 company sales background
- Account servicing
- Compelling sales proposal writer
- New product launch
- Sales cycle management
- Time management
- Market research, forecasting, and analysis
- Revenue growth
- Team recruiting and onboarding
- Brand development
- Business analytics
- Business planning
- National account management
- Software feature demonstrations
- Key account development
- Product demonstration
- Proposal development
- Sales operation
- Positive and upbeat
- Time management abilities
- Professionalism
- Persuasive negotiations
- Excellent communication
- Reliability
- Product knowledge
- Training development
- Customer billing
- Document management
Affiliations
- I like to write short stories. I also want to sing in my free time and write songs.
- Another one of mt activities is that every Sunday and Wednesday, my grandma and I prepare food for the homeless and drive by and give it to them
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
RBT
Behavioral Health Network Inc.
01.2025 - 04.2025
Seasonal Worker
A&A Associates
01.2025 - 03.2025
Private Dog Sitter
self employed
01.2024 - Current
Accounting Assistant
Wells Fargo
01.2024 - 12.2024
Front Desk Receptionist
Dental Clinic
10.2023 - 01.2025
Assistant Store Manager
Dollar General Store
01.2023 - 12.2024
Warehouse Supervisor
Amazon
06.2022 - 10.2023
Sales Manager
Metro by T-Mobile
01.2021 - 05.2022
Server
IHOP
01.2018 - 12.2020
Special Needs Babysitter
self employed
01.2017 - Current
Cleaning Supervisor
self employed
01.2015 - Current
Bachelor of Arts - Health Care Administration
American InterContinental University