To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Nicole Farzam
Norwalk,CT
Summary
Overview
23
years of professional experience
Work History
Salon Shahin
Marketing and Social Media Coordinator
03.2006 - Current
Job overview
- Researched and identified new opportunities for increasing company's social media presence.
- Strategized and developed video content for social media publications.
- Created and distributed monthly newsletters to stay in touch with followers.
- Continually maintained and improved company's reputation and positive image in markets served.
- Optimized email campaigns to increase open and click-through rates.
- Devised content strategy to effectively engage target audiences.
- Upgraded salon to digital system (Meevo2) that streamlined business operations and online booking for thousands of clients.
- Able to effectively run front desk operations, such as welcoming guests, answering phone calls, booking appointments, managing the daily totals, keeping employees on track.
Salon Shahin
COVID Protocol Coordinator
03.2020 - 03.2021
Job overview
- Gathered and organized materials to support operations.
- Coached 40 employees through day-to-day work and complex problems.
- Created protocol for employees, based on State of Connecticut guidelines, to ensure safe work environment throughout pandemic.
- Communicated with salon clientele about salon's reopening plan, as well as any safety protocol.
- Worked as point of contact for client and employee concerns regarding safety and protocol throughout pandemic.
- Secured necessary federal funding and local grants to keep salon running.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Salon Shahin
Makeup Artist
03.2006 - 05.2010
Job overview
- Conducted consultations to understand client's desired look.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Sanitized makeup tools to avoid spread of infection.
- Demonstrated and explained use of different beauty products to educate customers.
Sparkle Beauty Studio
Hair Salon Assistant
04.2004 - 11.2005
Job overview
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
- Demonstrated thorough knowledge of all salon products and services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Assisted on set with hair styling and makeup applications.
Darien YMCA
Lifeguard and Swim Instructor
06.2001 - 11.2003
Job overview
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Recorded daily activity logs and incident reports for tracking purposes.
- Responded to patron incidents in professional and timely manner.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
Aveda Institute New YorkNew York, NY
Cosmetology from Hair, Skin And Nail Care
2005
University Overview
Skills
- Campaign Management
- Social Media and Promotions
- Social Media Strategy
- Content Curation
Timeline
COVID Protocol Coordinator
Salon Shahin
03.2020 - 03.2021
Marketing and Social Media Coordinator
Salon Shahin
03.2006 - Current
Makeup Artist
Salon Shahin
03.2006 - 05.2010
Hair Salon Assistant
Sparkle Beauty Studio
04.2004 - 11.2005
Lifeguard and Swim Instructor
Darien YMCA
06.2001 - 11.2003
Aveda Institute New York
Cosmetology from Hair, Skin And Nail Care
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