Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Nicole Figueroa

Wayne

Summary

Good Communication, Adaptable, Time Management, Problem Solving, Active Listening, Collaboration


Compassionate and service-oriented professional with a strong background in early childhood care and customer service, seeking to transition into a human services role. Over three years of experience working in a nursery setting, supporting the developmental, emotional, and social needs of children from diverse backgrounds. Skilled in communication, conflict resolution, and building trusting relationships with families. Complemented by retail experience in a fast-paced shoe store, where I honed interpersonal skills, problem-solving, and the ability to assist individuals with varying needs. Dedicated to providing inclusive, person-centered support and passionate about helping individuals and families access the resources and care they need to thrive.

Overview

2
2
years of professional experience

Work History

Sales Associate

Designer Shoe Warehouse
04.2023 - Current
  • Cashier
  • Actively listened to customers to understand their needs and provided appropriate product recommendations
  • Supported customers with physical limitations or other special needs, providing service with patience and compassion
  • Assisted customers with product or sizing issues, returns, and special requests, honing the ability to resolve issues calmly and effectively
  • Worked closely with team members and management to ensure smooth store operations

Education

No Degree - Psychology

Montclair State University
Montclair, NJ
06-2027

High School Diploma -

Passaic County Technical Institute
Wayne, NJ
07-2023

Skills

  • Microsoft Office – Word, Outlook, Excel, Powerpoint
  • Customer Service
  • Teamwork and collaboration
  • Time management

Languages

English
Spanish

Timeline

Sales Associate

Designer Shoe Warehouse
04.2023 - Current

No Degree - Psychology

Montclair State University

High School Diploma -

Passaic County Technical Institute
Nicole Figueroa