Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Nicole Fischer

Nicole Fischer

Beaverton,OR

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.

Overview

6
6
years of professional experience

Work History

Solutions Leader

Petco Animal Supplies Stores Inc.
11.2021 - 06.2023
  • Responsible for coaching guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets.
  • Leads with an Omni Channel sales mindset to solve for the guest needs. (Examples include, but are not limited to: Services, Vet Services, Loyalty Programs, BOPUS, Extended Aisle, and Repeat Delivery).
  • Responsible as Leader on Duty for supporting Pet Care Center execution, training, communication and implementation of company initiatives, programs, policies, procedures, safety practices, guest escalations and promotions.
  • Process register transactions in a way that creates a great experience for each guest.
  • Be a role model within our selling model and support guest interactions as needed.
  • Supports training, coaching, recognition, and development of all directly reporting partners required to run the Pet Care Center efficiently and to Petco standards.
  • Promote a positive leadership culture of teamwork, inclusion, and collaboration by supporting priorities and providing clear direction aligned across all departments that demonstrates an extreme passion for people and pets.
  • Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center.
  • Sales Solution Leaders are expected to display and champion the Petco Leadership Expectations.

Online Personal Shopper

Walmart
02.2018 - 08.2021
  • Provide customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.
  • Maintain merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; inspecting merchandise to ensure a fresh and clean presentation, and securing fragile and high-shrink merchandise.
  • Help generate new business and associated revenue by actively promoting department services and offerings to customers; responding to customer inquiries and requests; helping customers register for department services; and soliciting feedback from customers about their online shopping experience.
  • Receive and stock merchandise throughout the facility and organizes and maintains area by following company safety, cleaning, and operating procedures; utilizing equipment appropriately; setting up displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation.
  • Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise.
  • Comply with all company procedures and perform other duties as assigned.

Cashier

Dollar Tree Stores
Clackamas, OR
02.2017 - 02.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Strengthened communication skills through regular interactions with others.

Education

Associate Degree In Web Development - Web Development

Pinellas Technical Education Center
Clearwater, FL
06.2015

Diploma - General Education

Romeo High School
Romeo, MI
06.1996

Skills

  • Pricing Structures
  • Sales Process
  • Team Support
  • Define Customer Needs
  • Pre-Sales Support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten

Timeline

Solutions Leader

Petco Animal Supplies Stores Inc.
11.2021 - 06.2023

Online Personal Shopper

Walmart
02.2018 - 08.2021

Cashier

Dollar Tree Stores
02.2017 - 02.2018

Associate Degree In Web Development - Web Development

Pinellas Technical Education Center

Diploma - General Education

Romeo High School
Nicole Fischer