Nicole FitzGerald

• Provide exceptional customer service by assisting customers with product selection, resolving concerns, and ensuring a welcoming shopping experience.
• Collaborate with store crew to ensure smooth, safe operations and in meeting sales goals.
• Assist in receiving and unloading deliveries, ensuring proper stock rotation and freshness.
• Operate cash registers and handle transactions while balancing cash drawers, returns, and general product inquiries.

Key Achievements:

• Consistently recognized by store employees and captain for having a positive attitude, a diligent work ethic, and dedication to ensuring customer satisfaction.
• Play a key role in a large section ensuring easy navigation and product knowledge for customers.
• Help new team members transition into their fast-paced, high demand roles.

• Established trust with participants through active listening, empathy, and non-judgmental approaches in all interactions.
• Served as a positive role model for peers, demonstrating effective problem-solving skills, resilience, and adaptability under challenging circumstances.
• Assisted in conflict resolution, addressing interpersonal issues between peers effectively and professionally.

Key Achievements:

• Fostered skills for resilience in peers engaging in Exposure Response Preventions (ERP).
• Presented on OCD psychoeducational and research topics with effective communication.
• Assisted peers in finding and accessing mental health resources.

• Reduced challenging behaviors through the implementation of positive reinforcement strategies.
• Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
• Fostered strong relationships with clients' families, building trust and open communication vital for successful outcomes.
• Input data into software (Prioracare) used to track client progress on various tasks and skills.

Key Achievements:

• Fostered great success in clients' ability to communicate and regulate their emotions.
• Supported families in understanding and applying behavioral strategies within the home environment.

• Studied the projected effects on male youths who were fathers during the pandemic via literature review.
• Enhanced research accuracy by diligently collecting and analyzing data from various sources through keywords and relevance.
• Utilized Excell and SPSS for data extraction.
• Coordinated with various team members.

Key Achievements:

• Assisted in the completion of this dissertation.
• Developed strong analytical skills by utilizing statistical software to analyze large datasets for meaningful insights.

• Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
• Organized research materials, maintaining a well-ordered workspace conducive to productivity.

Key Achievements:

• Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
• Revised and co-authored a childhood dysfunction research manuscript.
• Utilized literature reviews, Excell, and SPSS.

• Handled sensitive documents with confidentiality, ensuring data privacy was upheld consistently.
• Responded to time sensitive emails and in-person inquiries.
• Assisted in scheduling and organizing charities and parties.
• Handled newsletters and mail.
• Managed office inventory and supplies, ensuring optimal organization was maintained at all times.

• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.

Key Achievements:

• Appointed by program Dean to manage classroom behavior effectively and create a positive learning atmosphere conducive to academic success.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.

• Participated in regular supervision sessions, receiving feedback to improve professional skills and knowledge continually.
• Assisted marriage counselor with client documentation and consent.
• Reviewed case data and discussed appropriate interventions under supervision.

• Assisted graduate student with an IRB approved research study.
• Utilized in-person interviews, Excel, and SPSS for data collection.
• Handled scheduling for interviews and consent forms.

• Increased client engagement by utilizing creative therapeutic approaches, such as adult coloring books and paint.
• Kept data records for psychologists during individual and group therapies.
• Input notes into clinic database.
• Maintained organization of sensitive documents.

Key Achievements:

• Facilitated group therapy sessions under supervision, promoting a supportive and collaborative environment for clients to explore personal issues.
• Actively participated in regular supervision sessions, discussing case conceptualizations, treatment strategies, and ethical considerations with supervising psychologists.