Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Nicole Flint

Braidwood,IL

Summary

Versatile Assistant General Manager with four years of experience overseeing daily dispensary operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Green Releaf
Bourbonnais, Illinois
03.2024 - 09.2024
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.

Assistant General Manager

Rise Dispensaries (GTI)
Joliet, IL
02.2017 - 01.2022
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Taught staff strategies for completing work and smoothly carrying out senior management directives.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed budget implementations, employee reviews, training, schedules and SOP implementations.
  • Built customer loyalty by devising promotions and products according to customer needs and budget.
  • Motivated, trained and disciplined employees to maximize performance.

Patient Care Specialist

3c Compassionate Care Centers
Joliet, IL
01.2017 - 02.2018
  • Worked with customers to ensure proper product recommendations for all of their cannabis needs.
  • Proper Cash Handling
  • Maintained excellent customer service to optimize the customer experience.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Sought ways to improve processes and services provided.

Education

BBA - Business Administration

American InterContinental University
Schaumburg, IL
03.2010

Skills

  • Customer Service Management
  • Human Resources Oversight
  • Goal Setting
  • Finance and Accounting Oversight
  • Decision Making
  • Team Leadership
  • Recruitment and Hiring
  • Records Organization and Management

Timeline

Assistant Manager

Green Releaf
03.2024 - 09.2024

Assistant General Manager

Rise Dispensaries (GTI)
02.2017 - 01.2022

Patient Care Specialist

3c Compassionate Care Centers
01.2017 - 02.2018

BBA - Business Administration

American InterContinental University

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Nicole Flint