Nicole Mata
Bath & Body Works
Jacksonville
7
years of professional experience
Detail-oriented Key Holder with expertise in cash handling, customer service, and team training. Proven ability to manage operations and enhance store productivity.
Work History
Key Holder
2 Years 9 Months- Managed cash handling processes, including opening and closing registers accurately.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on product knowledge and sales techniques.
- Implemented visual merchandising strategies to enhance store presentation and customer engagement.
- Assisted in inventory management, conducting regular stock checks to maintain optimal levels.
- Managed store personnel by delegating tasks and supervising daily operations.
Office Assistant
1 Year 7 Months- Managed scheduling and appointment coordination for multiple departments, enhancing operational efficiency.
- Streamlined communication processes between teams, fostering collaboration and information sharing.
- Developed and implemented filing systems to improve document retrieval and organization.
- Assisted in maintaining office supplies inventory, ensuring seamless workflow and resource availability.
- Supported financial operations by processing invoices and expense reports with accuracy and attention to detail.
Office Coordinator
3 Years 10 Months- Managed scheduling and logistics for meetings, events, and travel arrangements to support team productivity.
- Developed and implemented administrative processes that improved efficiency and reduced operational delays.
- Maintained accurate records and documentation for projects, enhancing data accessibility and compliance standards.
- Oversaw inventory management of office supplies, optimizing purchasing processes to minimize costs.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Collaborated with cross-functional teams to identify areas for improvement, driving strategic operational changes.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
Education
High School Diploma
Certificate of Technical Studies
Skills
Cash handling
Cash management
Customer service
Training mentorship
Staff development
Store maintenance
Inventory management
Timeline
Office Assistant
MatMasters LLC
01.2024 - 08.2025Read More
Key Holder
Bath & Body Works
08.2023 - 05.2026Read More
Office Coordinator
Designer Trends LLC
08.2019 - 06.2023Read More
East Aurora High Achool
High School Diploma
Read More
Waubonsee Community College
Certificate of Technical Studies
Read More