NICOLE FORLANO
Coram,NY
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dependable Receptionist with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
15
15
years of professional experience
Work History
Housekeeper
Atria Assistant Living Home
2023.05 - Current
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Catering Server
Windows On The Lake
2023.04 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
Marina Home Health AID – CNA
2019.02 - 2022.03
- Provide high – quality patient care as in demand per – diem CNA within surgical, acute care, rehabilitation, home-healthcare, nursing home, healthcare, nursing home setting as well as private patient care
- Persevere patient dignity and minimize discomfort while carrying out duties such as bed pan changes, diapering, emptying drainage bags and bathing
- Ensured the accurate, timely flow of information by maintaining through patient records and updating my health care team on patient status.
Receptionist
Century 21 Real Estate, Rocky Point
2016.01 - 2018.06
- Scheduled and prepared the agents appointments
- Responded to telephone and in person request information
- Served as a central point of contact for all outside vendors needing to gain access to the building
- Copied, faxed, and handled all outgoing correspondence
- Worked one on one with employees and customers to media service issues and improve performance
Office Assistant
Dr. Schneyer’s Pulmonologist
2009.01 - 2014.07
- Managed accounts payable and invoices on a weekly basis to ensure timely payments to vendors
- Managed the day-to-day calendar for head doctor and other associates
- Filled, organized, and consolidated medical records in file cabinets
- Other
Education
Associate of Arts - Liberal Studies
Suffolk County Community College
Selden, NY04.2024
Skills
- Technical & Language Skills, Experienced with
- Windows (MS Office Suite, Word, Excel, PowerPoint, and Access) Knowledge of MLS (multiple listing site), Adobe Workshop.
- Commercial Cleaning
- Building Maintenance
- Email Software
- Social Perceptiveness
- Mathematics
- Operation Monitoring
- Reminder Calls
- Office Supply Inventory Control
- Intuit QuickBooks
- Report Development
Timeline
Housekeeper
Atria Assistant Living Home
2023.05 - Current
Catering Server
Windows On The Lake
2023.04 - Current
Marina Home Health AID – CNA
2019.02 - 2022.03
Receptionist
Century 21 Real Estate, Rocky Point
2016.01 - 2018.06
Office Assistant
Dr. Schneyer’s Pulmonologist
2009.01 - 2014.07
Associate of Arts - Liberal Studies
Suffolk County Community College
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