Nicole Forsythe
Summary
Self-motivated leader with excellent organizational, operational, and interpersonal skills. Innovative Relationship Manager and Project Manager, able to utilize strategic thinking to deliver the best solutions for complex issues. Proficient in conflict resolution and management of stressful situations, while maintaining an optimistic outlook and fostering a positive work environment. Strong ability to prioritize while juggling competing team/stakeholder demands.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Classified IT Relationship Manager
AMDS/AB1 JHU/APL
04.2018 - Current
- Improved stakeholder relationships with AMDS PAMs through weekly IT project update meetings and through actively listening to concerns and addressing new technology/new Sponsor requirements.
- Led monthly stakeholder forums with Group Supervisors, lead technical engineers and user communities from varying AMDS closed areas to ensure their unique requirements and needs were understood.
- Implemented effective communication strategies through development of robust Confluence Spaces, all-user comms and targeted stakeholder conversations, to disseminate new capabilities, service outages, service enhancements, and closed area impacts.
- Mentored junior staff on Relationship Management and communication best practices, contributing to overall Group success and stakeholder trust.
- Served as AMDS Software Coordinator for all software deployed onto AB1 managed classified IS plans. Worked collaboratively with CISSO to establish secure DevSecOps pipeline to ensure AMDS software Developers meet secure coding practices.
Classified IT Project Manager
AMDS/AB1 JHU/APL
04.2018 - Current
- Advocated stakeholder IT requirements needed to meet sponsor demands for technological advancement and effectively communicated these needs to AB1 and to AMDS Senior Leadership; participated in the architecture of IT solutions.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members, to include bringing in stakeholder SMEs to assist with new technology implementations.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects, such as standing up new classified ISs, designing new closed areas, and deploying new capabilities.
- Managed cross-functional teams to ensure efficient allocation of FTEs, best use of funding, and successful project completion.
- Served as AMDS Software Coordinator for all software deployed onto AB1 managed classified IS plans. Worked collaboratively with CISSO to establish secure DevSecOps pipeline to ensure AMDS software Developers meet secure coding practices.
Group Administrator
AMDS/AB1 JHU/APL
03.2016 - 04.2018
- Dual tasked as IT Business Relationship Manager and Group Administrator.
- Provided Financial Management and Data Analysis for Group Supervisor.
- Researched solutions to lower cost associated with equipment needs and requirements for AMDS facilities. and developed strong relationships with key APL vendors to achieve best possible price received for equipment purchased for use in AMDS closed areas.
- Served as AMDS Software Coordinator for all software deployed onto AB1 managed classified IS plans.
Federal Background Investigator
CACI
02.2015 - 03.2016
- Enhanced investigation accuracy by conducting thorough background checks and verifying information through multiple sources.
- Improved case completion rates by prioritizing tasks and managing time effectively in a fast-paced environment.
- Ensured compliance with federal regulations by maintaining detailed records and documentation of investigations.
- Streamlined processes for gathering data, resulting in more efficient background investigations.
Federal Background Investigator
KeyPoint Government Solutions
06.2013 - 02.2015
- Train new investigators in conducting field investigations, OPM guidelines, report writing software, and in time management. Conduct internal investigations to ensure OPM field investigators are following protocol and procedures to remain compliant with OPM, DoD, and DHS security regulations.
- Conducted background clearance investigations to determine eligibility for occupancy of sensitive positions and issuance of security clearances for civilian and military employees on the Office of Personnel Management contract. Investigations included: subjects seeking a clearance; variety of personal sources to provide verification; and obtaining records.
- Duties included: ensuring correct scope is met; maintaining databases; obtaining and maintaining a TS security clearance; managing a large case load; timely paperwork submission; scheduling of interviews; record reviews; and meeting deadlines.
- Tracked and reconciled all expenses occurred as a direct result of job duties on a monthly basis. Strict tracking of expenses was required due to OPM government contact regulations; created a database for tracking expenses in order to meet these requirements. At request of direct field supervisor, shared database with teammates to help with their tracking of expenses.
Education
Master of Science - Information Technology, Information Assurance
UMGC
Adelphi, MD05.2022
Bachelor of Science - Legal Studies
UMGC
Adelphi, MD12.2018
Skills
- Big Picture Thinking
- Management of Secure Information Systems
- Agent of Change
- Relationship Building
- Stakeholder Advocacy & Mediation
Certification
CompTIA Sec+
Neural Linguistic Programming
Timeline
Classified IT Relationship Manager
AMDS/AB1 JHU/APL
04.2018 - Current
Classified IT Project Manager
AMDS/AB1 JHU/APL
04.2018 - Current
Group Administrator
AMDS/AB1 JHU/APL
03.2016 - 04.2018
Federal Background Investigator
CACI
02.2015 - 03.2016
Federal Background Investigator
KeyPoint Government Solutions
06.2013 - 02.2015
Master of Science - Information Technology, Information Assurance
UMGC
Bachelor of Science - Legal Studies
UMGC
Similar Profiles
E. Faith KahlerE. Faith Kahler
Senior Project/Planning Manager at JHU/APLSenior Project/Planning Manager at JHU/APL
Joi CollinsJoi Collins
Executive Administrative Assistant at JHU/APL -AOS Homeland Protection Mission AreaExecutive Administrative Assistant at JHU/APL -AOS Homeland Protection Mission Area
Jose PintoJose Pinto
Laborer at AB1Laborer at AB1