Nicole Friedman
Albany
Summary
Experienced healthcare professional skilled in leading emergency department teams. Strong focus on collaboration and achieving outcomes. Reliable and adaptable in dynamic environments. Expertise in patient care, staff management, and emergency protocols. Valued for leadership, communication, and problem-solving abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Interim Nurse Manager, Emergency Department
Albany Medical Center Hospital
11.2025 - Current
- Led emergency department operations, ensuring high-quality patient care and efficient workflow management.
- Developed and implemented protocols to enhance patient safety and clinical outcomes.
- Mentored nursing staff, fostering professional development and improving team performance.
- Collaborated with interdisciplinary teams to optimize resource allocation and improve service delivery.
- Managed budget planning and resource management to support operational efficiency in the department.
- Spearheaded efforts to increase employee retention rates by promoting professional development opportunities and creating a supportive work environment for staff members.
Nurse Manager, Pediatric Emergency Department
Albany Medical Center Hospital
12.2022 - Current
- Led nursing staff to ensure high-quality patient care and adherence to hospital protocols.
- Developed and implemented training programs to enhance team competencies and improve patient outcomes.
- Streamlined operational processes, resulting in increased efficiency within nursing departments.
- Oversaw budgetary management for nursing services, optimizing resource allocation and cost-effectiveness.
- Conducted performance evaluations, providing constructive feedback to enhance staff development and retention.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
Administrative Nursing Supervisor
Albany Medical Center
08.2021 - 06.2023
- Help with patient throughput and flow between the Emergency department and the rest of the hospital
- Place patients in appropriate bed location for their medical condition
- Work closely with centralized staffing to ensure safe staffing throughout the hospital
- Provide timely, specialized problem solving to any patient or family member with a problem or complaint
- Support hospital staff as the off shift administrator with any questions or concerns they may have
Registered Nurse
St. Peters Health Partners
03.2020 - 12.2022
- Med/Surg Float Pool/Internal Agency
- Work closely with multiple Physicians to provide safe, efficient and compassionate care to patients
- Assist patients with Activities of Daily living and provide them with their treatments and medications
- Float between St. Peter’s Hospital and Samaritan Hospital to any Med/Surg unit in need of additional staff
SANE
Albany Medical Center
09.2016 - 01.2022
- Provide care to patients that enter the hospital following acts of sexual or physical violence
- Work closely with law enforcement and different area DA’s at trials related to the care of the patient
PCA/Registered Nurse
Albany Medical Center
05.2015 - 09.2021
- Infectious Disease/Secure Unit RN
- Work closely with multiple Physicians to provide patient centered safe, efficient and compassionate care
- Assist patients with Activities of Daily living and provide them with treatments and medications
- Frequently work as Unit Charge Nurse ensuring that if there are any problems they are handled quickly and properly
- Ensure that assignments are distributed properly and staffing is adequate for the number of patients on the unit
Leader
Albany Medical Center, ASA VI
09.2012 - 05.2015
- Work closely with multiple Physicians to provide the best care possible for patients
- Assist patients in setting up Bariatric and Nutrition appointments
- Make sure that everything our Providers need to give the patient the best care is in their charts and sent to their primary provider
Education
Columbia Greene Community College
Hudson, NYBachelor of Science - Nursing
Western Governor’s University, College of Nursing
Salt Lake City, UT02-2021
Associate of Science - Nursing
Hudson Valley Community College
Troy, NY05-2015
Bachelor of Science - Dietetics And Nutrition
University of Rhode Island, College of The Environment Life Sciences
North Kingstown, RI05-2011
High School Diploma -
Hunter-Tannersville CSD
Tannersville, NY06-2007
Skills
- Time Management
- Employee Work Scheduling
- Critical Thinking
- Employee Supervision
- Health Information Systems
- Nursing Operations Management
- Problem Resolution
- Resource Allocation
- Quality improvement
- Policy development
- Hiring and terminations
- Staff leadership
Certification
BLS - Current
PALS - Current
ACLS - Current
NRP - Current
TNCC - Current
ENPC - Current
Chemotherapy Certification: 2018
NYS DOH SAFE Certification: 2019
Telemetry Certification: 2020
Groups
Wellness Committee: 2023 - Present
Infection Control Committee: 2023 - Present
Patient Grievance Committee: 2023 - Present
Blood Transfusion Committee: 2018-2021
C4 Unit Practice Council: 2018-2021
Zeta Tau Alpha Fraternity: 2007-2011
Timeline
Interim Nurse Manager, Emergency Department
Albany Medical Center Hospital
11.2025 - Current
Nurse Manager, Pediatric Emergency Department
Albany Medical Center Hospital
12.2022 - Current
Administrative Nursing Supervisor
Albany Medical Center
08.2021 - 06.2023
Registered Nurse
St. Peters Health Partners
03.2020 - 12.2022
SANE
Albany Medical Center
09.2016 - 01.2022
PCA/Registered Nurse
Albany Medical Center
05.2015 - 09.2021
Leader
Albany Medical Center, ASA VI
09.2012 - 05.2015
Columbia Greene Community College
Associate of Science - Nursing
Hudson Valley Community College
Bachelor of Science - Dietetics And Nutrition
University of Rhode Island, College of The Environment Life Sciences
High School Diploma -
Hunter-Tannersville CSD
Bachelor of Science - Nursing
Western Governor’s University, College of Nursing