Nicole Gallup
Kalamazoo,MI
Summary
Personable Quality Control Supervisor with 7 years of experience maintaining established quality standards. Motivated team leader dedicated to teaching teams how to properly inspect products for defects. Praised for detailed inspections and consistent workflow management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Supervisor
Western Diversified Plastics LLC
Mattawan, MI
04.2016 - Current
- Verified that all customer orders met required specifications prior to shipment.
- Performed root cause analysis investigations into non-conforming products or processes.
- Troubleshot product issues and fixed problems.
- Supervised and guided inspectors, technicians, and other staff.
- Enforced adherence to quality assurance procedures by reviewing subordinate's testing reports and following up on deviations.
- Investigated customer complaints regarding product quality.
- Collected and analyzed production samples to evaluate quality.
- Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
- Monitored production processes for efficiency and accuracy.
- Provided guidance to staff on best practices in quality assurance methods.
- Maintained accurate records of all inspection activities performed.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Ensured that corrective actions were taken when necessary.
- Collaborated with other departments to resolve issues related to product quality.
- Determined training needs of staff and organized training interventions to achieve quality standards.
- Consulted with management and personnel to educate on QA standards.
- Trained personnel in the use of testing equipment and techniques.
- Supervised a team of Quality Control Inspectors and Technicians.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Quality Control Technician
Western Diversified Plastics LLC
Mattawan, MI
05.2015 - 04.2016
- Conducted frequent quality and compliance reviews of production work.
- Investigated or reported questionable test results.
- Calibrated, validated or maintained laboratory equipment.
- Compared samples to standards and specifications by performing detailed measurements and tests.
- Reviewed engineering drawings and technical documents for accuracy and completeness prior to release for manufacturing use.
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Created SOPs related to the Quality Control process in order to ensure consistent application across multiple departments.
- Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
Education
High School Diploma -
Mattawan High School
Mattawan, MI05-1991
Skills
- Staff Training
- Statistical Process Control
- Corrective Action Planning
- Process Improvement
Certification
- Leardership Training - Kalamazoo Valley Community College
- Leadership Training 1 & 2 - Western Diversified Plastics
References
References available upon request.
Timeline
Quality Supervisor
Western Diversified Plastics LLC
04.2016 - Current
Quality Control Technician
Western Diversified Plastics LLC
05.2015 - 04.2016
High School Diploma -
Mattawan High School
- Leardership Training - Kalamazoo Valley Community College
- Leadership Training 1 & 2 - Western Diversified Plastics
Similar Profiles
Nolan AdamsNolan Adams
Janitor at Western Diversified Plastics LLCJanitor at Western Diversified Plastics LLC
Salar MobarezSalar Mobarez
Manufacturing Operator at Western Diversified Plastics LLCManufacturing Operator at Western Diversified Plastics LLC
Flory MuandaFlory Muanda
Forklift Operator at Western Diversified Plastics LLCForklift Operator at Western Diversified Plastics LLC