Nicole Gambino
Chester
Summary
Results-driven Inside Sales Account Representative known for high productivity levels and efficient task completion. Specialize in customer relationship management, strategic sales planning, and effective communication techniques. Excel at negotiation, problem-solving, and time management to enhance sales outcomes and client satisfaction. Possess ability to adapt quickly to new technologies and product offerings to consistently achieve sales targets.
Overview
11
11
years of professional experience
Work History
Inside Sales Account Representative
Action Carting Environmental Services
Teaneck
03.2025 - Current
- Managed customer accounts to ensure satisfaction and retention.
- Developed relationships with prospective clients through effective communication.
- Collaborated with the operations team to streamline service delivery processes.
- Provided support in contract negotiation and pricing discussions with clients.
- Handled incoming inquiries from customers regarding products or services offered by the organization.
- Built relationships with new and existing customers to ensure satisfaction and increase revenue.
- Provided customer service and technical support to existing customers.
- Resolved customer complaints in a timely manner according to established protocols.
- Managed multiple sales projects simultaneously and met deadlines.
- Reached and exceeded monthly sales targets through effective sales strategies and techniques.
- Negotiated prices and terms of sales and service agreements with clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assistant Store Manager
Sparc Group LLC
01.2022 - 03.2025
- Oversaw daily store operations and ensured compliance with company policies.
- Assisted in training and mentoring new staff on customer service standards.
- Managed inventory levels and coordinated restocking of merchandise efficiently.
- Facilitated team meetings to discuss sales strategies and improve performance.
- Developed visual merchandising displays to enhance product presentation in-store.
- Resolved customer inquiries and complaints promptly to maintain satisfaction.
- Monitored cash registers and ensured accurate transaction processing daily.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Organized weekly meetings with department heads to review progress on key objectives.
- Interviewed job applicants to make effective hiring decisions and fill vacancies with strong team members.
Recruitment Manager
Ezras Choilim Health Center
06.2022 - 12.2023
- Ensured that the Center has the right talent on the team to serve the community.
- Strived to hire candidates who reflect the ECHC Core Values.
- Created alliances with the hiring managers to understand their recruitment needs and the candidates that would be a good fit for their respective teams.
- Found appropriate recruitment venues and made sure to represent the Center at those venues.
- Hired, trained, and supervised current and additional team members, as necessary, for the Recruitment Department.
- Motivated and supported the team to achieve store goals.
- Built brand awareness.
Stock Manager
Sparc Group LLC
10.2014 - 01.2022
- Managed inventory levels to ensure product availability.
- Coordinated stock replenishment efforts with suppliers and vendors.
- Oversaw warehouse operations and maintained organization of stock.
- Trained new staff on inventory management procedures and safety protocols.
- Collaborated with cross-functional teams to streamline supply chain processes.
- Created daily, weekly, monthly forecasts for future inventory needs based on sales trends.
- Organized product shipments, ensuring timely delivery of goods.
- Coordinated with store manager on inventory purchases, updates and replacements.
- Tracked customer orders to ensure timely delivery of requested items.
- Reviewed existing methods of storing goods in warehouses; identified potential improvements and implemented changes accordingly.
Key Holder
bareMinerals
06.2015 - 11.2017
- Provided customers with knowledge on all products and help customize their make-up routine.
- Responsible for opening and closing procedures of the store.
Education
Bachelor of Science - Business Management
Mount Saint Mary's College
Newburgh, NYAssociates - Natural Science and Mathematics
Orange County Community College
Middletown, NYSkills
- Efficient in Excel
- Efficient in Word
- Efficient in PowerPoint
- Customer relationship management
- Time management
- Team collaboration
- Sales target achievement
- Effective communication
Accomplishments
- Magna Cum Laude
- Delta Mu Delta
- Dean's List
Timeline
Inside Sales Account Representative
Action Carting Environmental Services
03.2025 - Current
Recruitment Manager
Ezras Choilim Health Center
06.2022 - 12.2023
Assistant Store Manager
Sparc Group LLC
01.2022 - 03.2025
Key Holder
bareMinerals
06.2015 - 11.2017
Stock Manager
Sparc Group LLC
10.2014 - 01.2022
Bachelor of Science - Business Management
Mount Saint Mary's College
Associates - Natural Science and Mathematics
Orange County Community College