Nicole Getz
Las Animas,CO
Summary
Dynamic leader with a proven track record at Bent County Sheriff Office, adept in Program Administration and excelling in Customer Relations. Spearheaded security improvements, enhancing safety protocols by 30%. Skilled in workflow planning and deadline-oriented projects, consistently delivering high-quality standards and operational excellence. Expert in team training and development, ensuring peak performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Jailor
Bent County Sheriff Office
Las Animas, CO
09.2023 - 04.2024
- Maintained secure environment for inmates and staff by enforcing rules and regulations.
- Monitored security cameras to ensure safety of inmates and personnel.
- Conducted regular cell inspections to identify contraband, weapons, or other hazardous materials.
- Supervised inmate activities such as meals, recreation time, showers.
- Transported inmates to court hearings or other appointments safely and securely.
- Investigated incidents involving violations of jail policies or procedures.
- Trained new hires in proper techniques for interacting with prisoners.
- Prepared detailed reports regarding daily activities within the facility.
Server
LA Cafe
Las Animas, CO
05.2023 - 11.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
Sales Associate
AutoZone
Cherry Creek, CO
09.2022 - 03.2023
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
General Manager
Pizza Hut
Cherry Creek, CO
06.2020 - 08.2022
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Oversaw product development initiatives from concept through completion stages.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
Education
High School Diploma -
Vantage Point High School
Denver, CO05-2012
Skills
- Program Administration
- Schedule Management
- Workflow Planning
- Deadline-oriented
- Analytical Skills
- Safety protocol
- Customer Relations
Certification
- Serv Safe Certified
Timeline
Jailor
Bent County Sheriff Office
09.2023 - 04.2024
Server
LA Cafe
05.2023 - 11.2023
Sales Associate
AutoZone
09.2022 - 03.2023
General Manager
Pizza Hut
06.2020 - 08.2022
- Serv Safe Certified
High School Diploma -
Vantage Point High School
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