Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Annalise Fernandez

Las Animas,CO

Summary

Proactive and customer-focused, excelled at Dairy Queen Grill & Chill by enhancing customer satisfaction and streamlining transactions. Demonstrated exceptional cash handling and empathy, leading to positive feedback and repeat business. Skilled in team collaboration and conflict resolution, significantly contributed to maintaining high store standards and achieving sales targets.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

2
2
years of professional experience

Work History

Cashier

Dairy Queen Grill & Chill
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Cashier

McDonald's
08.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Las Animas High School
Las Animas, CO
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer relations
  • Professionalism and courtesy
  • Conflict resolution
  • Merchandise restocking
  • Order verification

Timeline

Cashier

Dairy Queen Grill & Chill
06.2024 - Current

Cashier

McDonald's
08.2023 - 11.2023

High School Diploma -

Las Animas High School
Annalise Fernandez