Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nicole Gibbs

Naples,Florida

Summary

Currently looking for a flexible full time job. With a refreshing healthy environment .Love to work work with others while keeping a professional but yet personable relationships. Helping others is my number one priority. I am a hard worker that at the same time likes to make the job fun .Have taken some leadership roles and manage to keep up with my own tasks. Thank you for taking the time to read my summary .hoping to hear from you soon .Authorized to work in the us for any employer.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Bonita Springs Sports & Physical Therapy Center
03.2023 - 06.2023
  • Managed over 50 calls a day
  • Handled customer inquiries and suggestions courteously and professionally.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Scheduled, coordinated and confirmed appointments .
  • Collected copays, fees, and payments.

Physical Therapy Technician

Bonita Springs Sports & Physical Therapy Center
01.2020 - 03.2023
  • I worked for Bonita Springs Sports and Physical Therapy Center as a Physical therapy Technician
  • Here I greeted patients and demonstrated exercises & warmups with them.
  • After the patient had seen the physical therapist, I hooked them up to a tens unit which is an electrical stimulation machine that helps relax the muscles and joints while applying cold packs or hot packs to the designated area.
  • I cleaned and made sure that every tool we used, and piece of equipment got disinfected and wiped down after every patient.
  • Made sure to keep up with the daily laundry which contained of blankets& sheets, pillow cases, towels.
  • Recommended products sold in the clinc to patients for their continuous care at home.
  • Sterilized and packed TMJ probe instruments and got them ready for the therapist .

Wait Staff/Server

GINO'S ITALIAN RESTAURANT AVE MARIA
10.2018 - 12.2019
  • While working for Ginos i was in charge of setting up the restaurant in the afternoon getting the chairs and tables, Foutain machine ready .After the preparation was done and customers would come in, I would greet them, introduce myself and take their orders as they pleased, plug in their orders in the register and wait for their food to be ready to go and serve it to them, After the customers were done and I had cashed the out and have left the restaurant I would go and clean the area they where they were
  • Bonita springs sports and physical therapy

Waitress, Hostess, and Cashier

Avecado Ave
04.2017 - 09.2018
  • While i was working at Avecados I was responsible for preparing food to make for early customers such as scrambled eggs and breakfast sandwiches and other breakfast items same duties go for as when it was time to prepare for lunch time
  • Along with that being a cashier and helping customers with customer service issues.

Education

Certification - Registerd Behavioral Therapist

Online Program
09.2022

Associates degree - Naples

Florida Southern College
2019

High School Deploma - Naples

Palmetto Ridge High School
1655 Victory Ln ,Naples FL 43120
05.2019

Skills

  • Quick learner
  • Punctual
  • Do well with new people
  • Bilingual
  • Good work ethic
  • Empathy
  • Communication
  • Self Motivated
  • Strongly organized
  • Technologically savvy
  • Experienced team leader

Additional Information

With 4 years as the head Physical Therapy Technician i was an organized multi-tasker. Managed multiple patients at once . At the same time keeping up with the therapists on who their next patient was and where they had left off with me on the exercise plan. Able to self motivate ,prioritize and effectively work to complete many tasks calmly under pressure. Meanwhile servicing the best care possible ,keeping personable and professional relationships with patients while keeping up with all the sanitation throughout the clinic. Then as an energetic receptionist i was committed to deliver excellence in all facets of customer service and administrative support. Offering honed competences in data entry and scheduling .Keeping up with filling patients medical records and and charts ,along with with faxing out plan of cares to doctors offices for signatures At the end of it all im searching for a good work environment to compliment me respectful and bubbly self .I can truly say with the correct training experience and the right coworkers i could adapt easily.


Timeline

Customer Service Representative

Bonita Springs Sports & Physical Therapy Center
03.2023 - 06.2023

Physical Therapy Technician

Bonita Springs Sports & Physical Therapy Center
01.2020 - 03.2023

Wait Staff/Server

GINO'S ITALIAN RESTAURANT AVE MARIA
10.2018 - 12.2019

Waitress, Hostess, and Cashier

Avecado Ave
04.2017 - 09.2018

Certification - Registerd Behavioral Therapist

Online Program

Associates degree - Naples

Florida Southern College

High School Deploma - Naples

Palmetto Ridge High School
Nicole Gibbs