Accomplished Behavioral Health Technician with a proven track record at Hickory Treatment Center At Indianapolis, excelling in conflict de-escalation and group facilitation. Leveraged documentation skills and mental health support to enhance patient recovery outcomes, demonstrating significant adaptability and multicultural competence. Actively contributed to team efforts, improving service delivery and patient engagement. Familiar with motivational interviewing and other techniques to be a positive role model.
The Co-founder of Heroine Anonymous in July 2014.
Overview
4
4
years of professional experience
Work History
Behavioral Health Technician
Hickory Treatment Center At Indianapolis
2926 North Capitol Ave. Indianapolis, IN 46208
10.2023 - Current
Conducted client rounds to check on residents.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Facilitated on-site activities and support groups 3 times per week.
Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
Contributed to continuous quality improvement initiatives within the facility, enhancing overall service delivery and patient satisfaction levels.
Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Participated in patient education, helping to reinforce concepts and treatment plans.
Searched resident belongings prior to and during stays.
Performed client intake procedures according to internal standards for new admissions.
Used Azzly to document patient information, progress notes, and treatment plans.
Group Facilitator
Recovery Centers Of America
8530 Township Line Rd. Indianapolis, IN 46260
02.2020 - 09.2023
Clinical Group Facilitator
Developed open rapport with patients, encouraging sharing of questions and concerns.
Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
Prepared and led support groups for patients.
Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
Partnered with external organizations or resources when necessary to optimize support services available to participants throughout the program''s duration.
Developed tailored strategies for diverse groups, resulting in improved overall performance and goal achievement.
Coordinated logistical aspects of group sessions including scheduling, materials preparation, and follow-up communications with participants.
Advanced leadership skills among participants by offering opportunities for co-facilitation or peer-led activities during group sessions.
Identified areas in need of improvement and implemented solutions.
Continually sought opportunities for professional development by attending relevant trainings, workshops, and conferences to enhance facilitation skills and stay abreast of industry trends.
Managed sensitive information responsibly, maintaining strict confidentiality regarding participant backgrounds or issues discussed within the group context.
Enhanced group dynamics by skillfully facilitating communication and collaboration among members.
Assisted in the development of individual and group action plans, promoting accountability and progress toward objectives.
Maintained positive, comforting environment that felt safe and inviting to clients.
Promoted active participation by engaging individuals through thought-provoking questions and activities designed to stimulate discussion.