Nicole A. Graham
Jersey City,NJ
Summary
Highly skilled, transformative and experienced healthcare professional with experience in overseeing and guiding nursing teams within various healthcare settings. My mission is to improve the quality of care by implementing evidence-based practices, ensuring compliance with healthcare regulations, and making strategic improvements to patient care protocols. Recognized for fostering compassionate patient interactions while aligning with organizational values of excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
RN Hospice Case Manager
Amedisys/Compassionate Care Hospice of Clifton
03.2024 - 09.2024
- Coordinated patient care plans, ensured compliance with regulatory standards, and provided direct patient care as needed to a caseload of five to seven patients daily.
- Engaged with team members including physicians, social workers, chaplains, and home health aides to ensure patient satisfaction.
- Provided expert symptom management and pain control in accordance with hospice protocols.
- Educated patients and families about disease progression, symptom management, and end-of-life care options.
- Conducted quality assurance audits and implement improvements as needed.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
School Nurse, Certified
Newark Board of Education
03.2020 - 12.2023
- Promoted and protected the health and well-being of students and staff within an educational setting.
- Directed healthcare services, managed student health records, developed health policies, and educated the school community on health and wellness.
- Conducted routine evaluations for dental, hearing, and vision health.
- Participated in the development of Individualized Education Programs (IEPs) and 504 Plans for students with medical needs.
- Documented all healthcare services provided in accordance with school policies and legal requirements.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
Director of Health Services
Eastern Christian Children's Retreat
11.2018 - 03.2020
- Managed and supervised 30 staff members, consisted of RNs, LPNs and aides.
- Managed health and record systems following Family Educational Rights and Privacy Act (FERPA) and state recording policies.
- Participated in community outreach initiatives to promote health awareness and increase access to services for underserved populations.
- Facilitated open communication channels among team members, fostering collaboration towards shared goals in patient care outcomes.
- Managed budgets and resources, ensuring optimal allocation of funds for departmental needs.
- Streamlined operational processes for increased efficiency in delivering healthcare services.
- Oversaw nursing assessments and evaluations of management and supervisory personnel.
- Made daily rounds throughout health services department to assess care quality.
Nurse Educator, Center for Clinical Practice
Englewood Health and Medical Center
01.2018 - 11.2018
- Provided expert education and support to 300 staff nurses and managers.
- Assessed competency levels among nursing staff, identifying areas of improvement for targeted interventions.
- Developed and delivered nursing education programs, including lectures, labs, and clinical training.
- Supported new nursing staff orientation and evaluated educational requirements.
- Remained current in nursing practices, research, and advancements in healthcare education.
- Promoted professional growth among nursing staff through continuous education opportunities, conferences, and workshops.
Nursing Faculty, Pediatrics
Trinitas School of Nursing
08.2015 - 08.2017
- Provided education and support to 100 students.
- Delivered engaging lectures, labs, and clinical instruction in nursing programs.
- Collaborated with healthcare facilities to coordinate clinical placements.
- Developed and implemented course syllabi, lesson plans, and assessment tools.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Adjunct Clinical Instructor- Maternal Child Health
Bloomfield College
01.2017 - 05.2017
- Provided education and clinical support to 10 students for the duration of the semester.
- Evaluated student performance through ongoing assessment, providing constructive feedback and promoting academic growth.
- Facilitated skill development through hands-on clinical training, reinforcing theoretical knowledge with practical application.
- Provided weekly evaluation of students in the clinical aspect of maternal child and pediatrics.
- Served as a mentor for nursing students.
- Professional liaison between Bloomfield College and clinical agencies.
Registered Nurse, Regional Nurse Administrator
Rutgers, The State University of New Jersey
06.2004 - 08.2015
- Provided leadership, guidance, and support to 27 staff members across multiple sites in a territory.
- Developed, implemented, and monitored nursing policies, procedures, and standards of care.
- Delivered financial oversight and budget control alongside business manager.
- Executed duties adhering to New Jersey Board of Nursing guidelines.
- Piloted innovative staffing models designed not only to meet patient needs but also boost employee engagement and satisfaction.
- Mentored new nursing administrators, sharing expertise and fostering a culture of learning within the organization.
- Collaborated with interdisciplinary teams to develop integrated care plans that addressed patients'' diverse needs holistically.
Education
No Degree - Transformative Nurse Coach Certificate Program
The Nurse Coach Collective
Portland, OR02-2025
Doctor of Nursing Practice - Nursing
Felician University
Lodi, NJ05-2015
MSN And BSN - Nursing
University of Phoenix
Phoenix, AZ05-2012
Bachelor of Science - Business Administration
Hartford University
Minneapolis, MN05.2004
Diploma - Nursing
Moutainside Hospital Schoolof Nursing
Montclair, NJ06.1998
Skills
- DNP
- MSN
- BSN
- BS
- RN
- CSN-NJ
- NC-BC(c)
- Clinical Judgment
- Teamwork
- Critical thinking
- Communication
- Leadership
- Nurse Coach
- Process Improvement
Accomplishments
- Licensed Registered Professional Nurse, New Jersey
- Licensed Registered Professional Nurse, New Jersey-
Multi State
- Basic Cardiac Life Support Provider: American Heart
Association (AHA)
- Lean Six Sigma
- Adult IV Therapy Course: Consortium of New Jersey
Nurse Educators (CNJNE)
- Certified School Nurse, Instructional
- Botulinum Toxin Level One: American Academy of Facial Esthetics (AAFE)
- Dermal Filler Level One: American Academy of Facial
- Esthetics (AAFE)
- Nurse Coach
Additional Information
- Mu Theta At Large Chapter of Sigma Theta Tau International Honor Society of Nursing Scholarship Award Recipient, 2014, Felician University
- Mountainside Hospital School of Nursing: Sarah M. Connelly Award Recipient, 1998, Graduation Class of 1998
- National Black Nurses Association Essay Award Recipient, 1995
Certification
Licensed Registered Professional Nurse, New Jersey
Licensed Registered Professional Nurse, New Jersey-Multi State
Basic Cardiac Life Support Provider: American Heart Association (AHA)
Lean Six Sigma
Adult IV Therapy Course: Consortium of New Jersey Nurse Educators (CNJNE)
Certified School Nurse, Instructional
Botulinum Toxin Level One: American Academy of Facial Esthetics (AAFE)
Dermal Filler Level One: American Academy of Facial Esthetics (AAFE)
Boards and Organization Memberships
- Felician University Alumni Advisory Board Member, 2017-Present
- American Nurses Association/New Jersey State Nurses Association, 2012-Present
- Sigma Gamma Rho Sorority Incorporated, 2019-Present
- American Academy of Facial Esthetics, 2024-Present
References
Upon request
Timeline
RN Hospice Case Manager
Amedisys/Compassionate Care Hospice of Clifton
03.2024 - 09.2024
School Nurse, Certified
Newark Board of Education
03.2020 - 12.2023
Director of Health Services
Eastern Christian Children's Retreat
11.2018 - 03.2020
Nurse Educator, Center for Clinical Practice
Englewood Health and Medical Center
01.2018 - 11.2018
Adjunct Clinical Instructor- Maternal Child Health
Bloomfield College
01.2017 - 05.2017
Nursing Faculty, Pediatrics
Trinitas School of Nursing
08.2015 - 08.2017
Registered Nurse, Regional Nurse Administrator
Rutgers, The State University of New Jersey
06.2004 - 08.2015
Licensed Registered Professional Nurse, New Jersey
Licensed Registered Professional Nurse, New Jersey-Multi State
Basic Cardiac Life Support Provider: American Heart Association (AHA)
Lean Six Sigma
Adult IV Therapy Course: Consortium of New Jersey Nurse Educators (CNJNE)
Certified School Nurse, Instructional
Botulinum Toxin Level One: American Academy of Facial Esthetics (AAFE)
Dermal Filler Level One: American Academy of Facial Esthetics (AAFE)
No Degree - Transformative Nurse Coach Certificate Program
The Nurse Coach Collective
Doctor of Nursing Practice - Nursing
Felician University
MSN And BSN - Nursing
University of Phoenix
Bachelor of Science - Business Administration
Hartford University
Diploma - Nursing
Moutainside Hospital Schoolof Nursing
Similar Profiles
Genicia SilvaGenicia Silva
HHA/CNA at Compassionate Care Hospice Amedisys CompanyHHA/CNA at Compassionate Care Hospice Amedisys Company
Edward TorreEdward Torre
Sr. Hospice Liaison at Compassionate Care Hospice An Amedisys CompanySr. Hospice Liaison at Compassionate Care Hospice An Amedisys Company
Crismari LizanoCrismari Lizano
RN Hospice Case Manager Travel at Compassionate Care AmedisysRN Hospice Case Manager Travel at Compassionate Care Amedisys