Summary
Overview
Work History
Education
Skills
Page
References
Timeline
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Nicole Gray

Ada,OK

Summary

Dependable Credit Administration Specialist with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Credit Administration Specialist

Vision Bank
Ada
09.2019 - Current
  • Document preparation for consumer and commercial loan requests
  • Process consumer and commercial adverse actions and withdrawals
  • Review loan files to ensure proper disclosures were given.

Member Service Officer

Tinker Federal Credit Union
08.2017 - 09.2019
  • Identify and assist members with their financial needs
  • Open new accounts and input loan applications
  • Apply payments to loans and assist with other transactions on member accounts.

Personal Loan Specialist

OneMain Financial
05.2016 - 08.2017
  • Sales of personal loans, automobile loans and other credit related products
  • Assist customers in making financial decisions to help them achieve their financial goals
  • Utilize credit underwriting techniques and skills
  • Make delinquency phone calls as well as solicitation calls
  • Take payments on customers’ accounts.

Optometric Assistant

Elliott Vision Care
08.2015 - 05.2016
  • Initiate the process of an exam by performing scans, visual acuity tests, and documenting any information given by the patient
  • Answer phone calls, check patients in/out, schedule appointments, order contact lenses, fit patients for glasses and file charts, as well as any other duties assigned.

Wire/ACH Coordinator

Citizens Bank of Ada
04.2013 - 07.2015
  • Send and receive wires
  • Process garnishments and levies
  • Originate ACH transactions, Accounts Payable, Reclamations
  • Notify Social Security of Deceased customers
  • Weekly Money order for all branches
  • Commended EOY 2013 by Senior Management for going above and Beyond and work performance was exceptional

Accounting Clerk

People’s Electric Cooperative
10.2012 - 04.2013
  • Reconcile Bank Statements
  • Handle work orders
  • Accounts Payable
  • Other duties as assigned by Manager

Teller/Teller Supervisor

Citizens Bank of Ada
06.2011 - 10.2012
  • Paying and Receiving Teller, Customer Service
  • Supervise Tellers
  • Count and balance vault
  • Close Facility daily
  • Back up Proof Operator
  • Math skills, aggressive 10 key operation
  • Named Teller of the Month, Balanced my cash with no outages.

Cashier/Head Cashier

The Home Depot
01.2010 - 06.2011
  • Cashier
  • Received promotion to Head Cashier after 6 months
  • Observed front of store
  • Ran Register, Assisted Cashiers and Customers
  • Monthly observations for cashiers
  • Empty Self and regular check outs at close
  • Named Operations Employee of the Month
  • Recipient of many VOC survey comments.

Education

Bachelor of Science - Finance

East Central University
Ada, OK
12-2016

Skills

  • Reliability
  • Team building
  • Goal Setting
  • Problem-solving abilities
  • Strong attention to accuracy
  • Ability to adapt quickly
  • Effective Communication
  • Telephone and email etiquette

Page

2

References

References available upon request

Timeline

Credit Administration Specialist

Vision Bank
09.2019 - Current

Member Service Officer

Tinker Federal Credit Union
08.2017 - 09.2019

Personal Loan Specialist

OneMain Financial
05.2016 - 08.2017

Optometric Assistant

Elliott Vision Care
08.2015 - 05.2016

Wire/ACH Coordinator

Citizens Bank of Ada
04.2013 - 07.2015

Accounting Clerk

People’s Electric Cooperative
10.2012 - 04.2013

Teller/Teller Supervisor

Citizens Bank of Ada
06.2011 - 10.2012

Cashier/Head Cashier

The Home Depot
01.2010 - 06.2011

Bachelor of Science - Finance

East Central University

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Nicole Gray