Nicole Gray
Ada,OK
Summary
Dependable Credit Administration Specialist with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Credit Administration Specialist
Vision Bank
Ada
2019.09 - Current
- Document preparation for consumer and commercial loan requests
- Process consumer and commercial adverse actions and withdrawals
- Review loan files to ensure proper disclosures were given.
Member Service Officer
Tinker Federal Credit Union
2017.08 - 2019.09
- Identify and assist members with their financial needs
- Open new accounts and input loan applications
- Apply payments to loans and assist with other transactions on member accounts.
Personal Loan Specialist
OneMain Financial
2016.05 - 2017.08
- Sales of personal loans, automobile loans and other credit related products
- Assist customers in making financial decisions to help them achieve their financial goals
- Utilize credit underwriting techniques and skills
- Make delinquency phone calls as well as solicitation calls
- Take payments on customers’ accounts.
Optometric Assistant
Elliott Vision Care
2015.08 - 2016.05
- Initiate the process of an exam by performing scans, visual acuity tests, and documenting any information given by the patient
- Answer phone calls, check patients in/out, schedule appointments, order contact lenses, fit patients for glasses and file charts, as well as any other duties assigned.
Wire/ACH Coordinator
Citizens Bank of Ada
2013.04 - 2015.07
- Send and receive wires
- Process garnishments and levies
- Originate ACH transactions, Accounts Payable, Reclamations
- Notify Social Security of Deceased customers
- Weekly Money order for all branches
- Commended EOY 2013 by Senior Management for going above and Beyond and work performance was exceptional
Accounting Clerk
People’s Electric Cooperative
2012.10 - 2013.04
- Reconcile Bank Statements
- Handle work orders
- Accounts Payable
- Other duties as assigned by Manager
Teller/Teller Supervisor
Citizens Bank of Ada
2011.06 - 2012.10
- Paying and Receiving Teller, Customer Service
- Supervise Tellers
- Count and balance vault
- Close Facility daily
- Back up Proof Operator
- Math skills, aggressive 10 key operation
- Named Teller of the Month, Balanced my cash with no outages.
Cashier/Head Cashier
The Home Depot
2010.01 - 2011.06
- Cashier
- Received promotion to Head Cashier after 6 months
- Observed front of store
- Ran Register, Assisted Cashiers and Customers
- Monthly observations for cashiers
- Empty Self and regular check outs at close
- Named Operations Employee of the Month
- Recipient of many VOC survey comments.
Education
Bachelor of Science - Finance
East Central University
Ada, OK2016-12
Skills
- Reliability
- Team building
- Goal Setting
- Problem-solving abilities
- Strong attention to accuracy
- Ability to adapt quickly
- Effective Communication
- Telephone and email etiquette
Page
2
References
References available upon request
Timeline
Credit Administration Specialist
Vision Bank
2019.09 - Current
Member Service Officer
Tinker Federal Credit Union
2017.08 - 2019.09
Personal Loan Specialist
OneMain Financial
2016.05 - 2017.08
Optometric Assistant
Elliott Vision Care
2015.08 - 2016.05
Wire/ACH Coordinator
Citizens Bank of Ada
2013.04 - 2015.07
Accounting Clerk
People’s Electric Cooperative
2012.10 - 2013.04
Teller/Teller Supervisor
Citizens Bank of Ada
2011.06 - 2012.10
Cashier/Head Cashier
The Home Depot
2010.01 - 2011.06
Bachelor of Science - Finance
East Central University
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